GrepJob
Zuora

Principal Technical Support Engineer

Zuora
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1 day ago
Foster City, CA, USA
Staff+
H1B Sponsor

Base Salary

$175k - $247k/yr

Responsibilities

  • Analyze user needs and develop software solutions for technical support.
  • Deploy, test, and verify Revenue software releases quarterly.
  • Provide guidelines for successful Revenue system implementation.
  • Train system users on operations and month-end close processes.
  • Monitor system operations to identify and resolve potential issues.
  • Troubleshoot revenue system issues and resolve them efficiently.
  • Manage urgent escalations and complex application/system design issues.
  • Drive technical issues from inception to resolution.
  • Develop custom fixes for data corrupted by system errors.
  • Provide expert technical support and troubleshoot complex issues.

Requirements

  • Bachelor's degree in Computer Science, Engineering, IT, or related field.
  • 7 years of progressively responsible experience as a Software Developer.
  • Experience with Angular JS, GitLab, and Jenkins.
  • Proficiency in Oracle ERP, RESTful API, and SOAP Web Services.
  • Strong skills in SQL, PL/SQL, Java, and Python.
  • Experience with Salesforce CPQ and Billing.
  • Knowledge of JavaScript and Django Framework.
  • Experience in building custom revenue recognition processes.

Tech Stack

AngularDjangoJavaJavaScriptJenkinsPythonSQL

Categories

BackendFrontendFull StackTesting