2 days ago
Sydney, AustraliaSenior
Responsibilities
- Drive operational readiness, production validation, go-live preparation, and post-implementation support for the transition to 23/5 trading.
- Provide technical and application support during extended market hours, including incident triage, escalation, recovery, and cross-team coordination.
- Monitor systems for errors, failures, and capacity issues; troubleshoot and diagnose problems and collaborate with development teams on resolution.
- Develop and maintain operational procedures, runbooks, and recovery processes supporting reliability and continuous improvement.
- Collaborate with global colleagues across Australia, the United States, India, Poland, and other locations.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
- At least 6 years of experience in systems operations, production support, or application support in mission-critical technology environments.
- Experience with Python, Java, or Bash and the ability to learn additional technologies for production automation and support.
- Strong knowledge of Linux/Unix environments and Bash scripting, including troubleshooting across operating system, device, and network layers.
- Hands-on experience with AWS, Jira, Git, SQL Server, CI/CD pipelines, and system-monitoring platforms.
- Strong communication, collaboration, and problem-solving skills, including availability for weekend on-call rotations.
- Experience with Agile/Scrum methodologies and practices.
- Experience with high-performance, low-latency, mission-critical environments is preferred; AI experience is a plus.
Benefits
- Competitive rewards package supporting employees’ and their families’ financial, physical, and emotional well-being.
- Hybrid working arrangement in Sydney with at least 2 days per week in the office, subject to change.
- Weekend on-call rotations may be required.
About Nasdaq
Nasdaq builds and operates the Nasdaq Stock Market and multiple U.S. options exchanges, and sells market technology, data, analytics, index, and anti-financial-crime solutions to capital markets and corporates. Its business spans transaction venues, SaaS software, and information services, plus investor relations and ESG reporting tools. Founded in 1971 and headquartered in New York, Nasdaq, Inc. is a public company traded on Nasdaq (ticker: NDAQ) serving customers worldwide.