5 months ago
Bengaluru, IndiaSenior
Responsibilities
- Design, develop, and optimize scalable ServiceNow solutions across ITSM and ITOM capabilities.
- Build workflows, integrations, shared components, frameworks, and custom platform solutions.
- Ensure development follows governance, architectural standards, security, compliance, and CoE guidelines.
- Manage partner delivery cycles and validate partner development efforts.
- Support platform upgrades, reduce technical debt, and identify automation and AI adoption opportunities.
- Contribute to continuous improvement and broader ServiceNow platform leadership.
Requirements
- Strong hands-on experience with the ServiceNow platform, including ITSM, ITOM, CSM, and platform configuration.
- Proficiency in JavaScript, ServiceNow scripting, workflows, platform configuration, and UI frameworks.
- Solid understanding of ServiceNow data models and Agile/DevOps practices.
- Experience with REST and SOAP APIs and system integrations.
- Strong problem-solving, communication, and technical leadership skills, including the ability to manage partner deliverables and development cycles.
- Preferred qualifications include ServiceNow CSA, CAD, or ITSM CIS certifications and exposure to AI, automation, Agile methodologies, and DevOps practices.
Benefits
- Continuous learning, skill growth, personal development, and opportunities to deepen ServiceNow expertise and grow into platform leadership.
- SAP provides benefits, health and well-being support, inclusion initiatives, accessibility accommodations, and flexible working models.
- Regular full-time employment with expected travel of 0–10%; the posting indicates a hybrid work arrangement.
Tech Stack
JavaScriptSOAP
Categories
About SAP
SAP builds enterprise application software and cloud services for finance, procurement, supply chain, human resources, and analytics, sold through subscriptions, licenses, and support. Its portfolio includes SAP S/4HANA, SAP Business Technology Platform, SAP Ariba, and SAP SuccessFactors. Founded in 1972 and headquartered in Walldorf, Germany, SAP is a public company listed on the NYSE and Frankfurt (ETR) and serves enterprises and public-sector organizations worldwide.