Doctolib

Staff Site Reliability Engineer (x/f/m)

Doctolib
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2 days ago
Berlin, GermanyStaff+

Responsibilities

  • Lead cross-cutting reliability initiatives involving infrastructure automation, observability, and incident management across the platform.
  • Improve incident detection, response, postmortem analysis, alerting, and on-call operations.
  • Define and evolve SLOs, SLIs, error budgets, and alerting standards across product teams.
  • Participate in the on-call rotation and improve telemetry quality and actionability.
  • Mentor and technically coach senior engineers while driving reliability standards across the company.
  • Provide technical guidance in architectural reviews and strategic platform decisions.
  • Partner with software and feature teams on production readiness, launch reviews, and reliability practices before go-live.
  • Design and operate high-scale telemetry pipelines and improve instrumentation quality where applicable.

Requirements

  • 8+ years of experience in SRE, platform engineering, or infrastructure roles in large-scale, multi-team production environments.
  • Experience with cloud platforms such as AWS, GCP, or Azure.
  • Strong experience with containerization and orchestration, including Kubernetes deployment and scaling strategies.
  • Experience implementing and operating SLIs, SLOs, and error budgets in production.
  • Experience managing on-call rotations and leading incident response in high-stakes environments.
  • Strong systems engineering background and fluency in at least one backend language such as Go, Python, or Ruby.
  • Ability to set technical direction, drive consensus, mentor engineers, and lead through influence.
  • Experience with observability architecture and tooling, including logging, tracing, and metrics, preferred.
  • Experience designing and operating high-scale telemetry pipelines and improving instrumentation quality preferred.
  • Interest in reliability enablement, golden paths, runbooks, shared libraries, and regulated environments preferred.
  • Fluent English communication skills.

Benefits

  • Permanent, full-time position based in Berlin, Germany.
  • Hybrid work setup with up to two remote days per week, plus the ability to work abroad for up to 10 days per year.
  • Fully paid Deutschlandticket and subsidized meal and sports benefits.
  • 28 vacation days plus an additional day per full calendar year, up to 30 days.
  • Company health insurance, pension scheme with employer subsidy, and parental-care benefits.
  • Employee value-sharing plan, mental health and coaching services, relocation support, and workplace accommodations.
  • Access to AI coding tools, development resources, and dedicated training.

Tech Stack

AWSAzureDatadogGoGoogle Cloud PlatformJavaKotlinKubernetesPrometheusPythonReact NativeRubyRuby on RailsSwiftTerraformTypeScript

Categories

Site Reliability
Doctolib

About Doctolib

1,001-5,000 employees

Doctolib builds a digital healthcare platform for patients and medical professionals, combining online appointment booking, teleconsultations, and practice-management software. It monetizes via SaaS subscriptions to healthcare providers, while access for patients is free. Founded in 2013 and headquartered in Levallois‑Perret, the privately held company operates across France, Germany, Italy, and the Netherlands and is certified as a B Corp.

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