almost 2 years ago
Taipei, TaiwanMid Level
Responsibilities
- Work with partners on platform bring-up.
- Debug, prioritize, and escalate issues to engineering teams when necessary.
- Coordinate communication among Ubuntu, firmware, and hardware engineering teams.
- Build and maintain working relationships with OEM, ODM, and silicon partners.
- Conduct root-cause analysis and collect, organize, reproduce, and explain technical issues.
- Provide response times and estimated timelines for resolving technical problems.
- Plan, build, and deliver Ubuntu ecosystem technical training for partners.
- Design and provide factory support during production preparation and production runs.
- Occasionally travel internationally to the EU, USA, Taiwan, and China.
Requirements
- Bachelor’s degree or higher in STEM, preferably Computer Science or Electrical Engineering.
- Deep knowledge of Linux system-level architecture, including the Linux kernel and boot process.
- Ability to debug and resolve Linux issues, perform root-cause analysis, and communicate technical findings clearly.
- Experience collaborating with customers, partners, and globally distributed engineering teams.
- Strong written and verbal English communication skills.
- Ability to learn quickly and work with emerging technologies.
- Experience with system firmware, including UEFI, ACPI, DSDT, boot loaders, and device firmware, is desirable.
- Experience debugging PCI ASPM, SATA ALPM, and low-power profiles is desirable.
- Experience with board design, bring-up, and validation is desirable.
- Knowledge of x86, ARM, and RISC-V computer architectures is desirable.
- Familiarity with the Ubuntu development model and Shell or Python scripting is desirable.
- Experience with electrical engineering design tools such as schematic capture and layout is desirable.
Benefits
- Personal learning and development budget
- Annual compensation review
- Recognition rewards
- Annual leave
- Priority Pass for travel
- Occasional international travel to the EU, USA, Taiwan, and China
- Remote work is available for roles that do not depend on direct access to confidential pre-production hardware
About Canonical
Canonical publishes Ubuntu, a widely used Linux operating system for servers, cloud, desktops, and edge/IoT, along with tooling for containers, Kubernetes, OpenStack, and AI. It sells enterprise support, security maintenance, managed services, and certifications to businesses, governments, and hardware makers. Founded in 2004 and headquartered in London, the privately held company supplies Ubuntu images and tooling to major public clouds and silicon partners.