Salesforce Technical Lead
Total System Services, LLC (TSYS)3 days ago
Alpharetta, GA, USAStaff+
Responsibilities
- Lead the design, development, and delivery of scalable enterprise Salesforce solutions across multi-cloud environments.
- Drive solution architecture using Salesforce, Agentforce, Apex, Lightning Web Components, Aura, Flow, APIs, and integration patterns.
- Design user experiences and integrations using Angular, TypeScript, JavaScript, HTML5, Salesforce Lightning UI frameworks, and REST/SOAP APIs.
- Lead discovery, requirements gathering, solution scoping, stakeholder workshops, technical design reviews, and architecture governance.
- Guide Agentforce-enabled automations, AI-driven workflows, predictive insights, and GenAI use cases.
- Perform code reviews, debugging, performance tuning, hands-on development, testing, deployment, release management, and post-go-live support.
- Mentor junior engineers and coordinate delivery across engineering teams, vendors, business stakeholders, and onshore/offshore teams.
- Manage technical scope, risks, change control, implementation quality, cost efficiency, and alignment with program objectives.
Requirements
- 6+ years of Salesforce experience, including at least 2+ years in a Technical Lead role.
- End-to-end Salesforce implementation experience covering architecture, configuration, customization, deployment, and post-go-live support.
- Ability to lead design workshops and communicate solution options to business and technical stakeholders.
- Hands-on experience with Data Cloud, Agentforce, Apex, Visualforce, Lightning Web Components, Aura, and Flow.
- Experience with JavaScript, HTML, AngularJS, and TypeScript for Salesforce user interfaces and integrations.
- Strong experience integrating Salesforce with external systems using SOAP and REST APIs.
- Experience implementing CPQ and DocuSign solutions, including configuration and process automation.
- Working knowledge of Single Sign-On, Multi-Factor Authentication, Salesforce Shield, data protection, and compliance controls.
- Experience with release management, source control, and deployment tools including ANT, Salesforce Metadata API, Jenkins, and SVN.
- Ability to assess system landscapes, identify gaps, and define practical, scalable solutions.
- Experience with Agile methodologies, DevOps practices, design documents, security workbooks, data dictionaries, and technical documentation.
- Salesforce certifications are preferred.
- Experience with Salesforce Agentforce, Einstein, AI-enabled workflow automation, MuleSoft, intelligent automation, GenAI use cases, AI integrations, AI governance, data privacy, and responsible AI is a bonus.
Benefits
- Competitive salary and benefits package.
- Opportunities for skill development and career growth within a global business.
- Access to learning, development, and on-the-job experiences.
- Supportive and inclusive team environment.
- Community and charity initiatives.
- Global employee assistance programme supporting employee wellbeing.
- Global recognition platform celebrating achievements.