Salesforce Technical Lead
Global Payments3 days ago
Alpharetta, GA, USAStaff+
Responsibilities
- Lead the design, development, and delivery of scalable enterprise Salesforce solutions using Agentforce across multi-cloud environments.
- Drive solution architecture using Apex, Lightning Web Components, Aura, Flow, Salesforce APIs, and enterprise integration patterns.
- Design user experiences with Angular, TypeScript, JavaScript, HTML5, and Salesforce Lightning UI frameworks.
- Integrate Salesforce and external systems through REST and SOAP APIs and middleware.
- Implement secure solutions aligned with HIPAA, GDPR, PCI DSS, Salesforce Shield, encryption, access control, and data protection standards.
- Lead discovery, requirements gathering, solution scoping, stakeholder workshops, technical design reviews, architecture governance, and implementation roadmaps.
- Provide architectural guidance for Agentforce automations, AI-driven workflows, predictive insights, and GenAI use cases.
- Guide teams through estimation, planning, configuration, customization, testing, deployment, release management, and post-go-live support.
- Perform code reviews, debugging, performance tuning, and hands-on development while mentoring junior engineers.
- Collaborate with distributed teams, vendors, and business stakeholders while managing scope, risks, change control, and delivery quality.
Requirements
- At least 6 years of Salesforce experience, including at least 2 years in a Technical Lead role.
- End-to-end Salesforce implementation experience covering architecture, configuration, customization, deployment, and post-go-live support.
- Ability to lead design workshops and communicate solution options to business and technical stakeholders.
- Hands-on experience with Data Cloud, Agentforce, Apex, Visualforce, Lightning Web Components, Aura, and Flow.
- Experience with JavaScript, HTML, AngularJS, and TypeScript for Salesforce user interfaces and integrations.
- Strong experience integrating Salesforce with external systems using SOAP and REST APIs.
- Experience implementing CPQ and DocuSign solutions, including configuration and process automation.
- Knowledge of Single Sign-On, Multi-Factor Authentication, Salesforce Shield, and enterprise security controls.
- Experience with release management, source control, and deployment tools including ANT, Salesforce Metadata API, Jenkins, and SVN.
- Ability to assess system landscapes, identify gaps, and define practical scalable solutions.
- Experience with Agile methodologies, DevOps practices, and technical documentation such as design documents, security workbooks, and data dictionaries.
- Salesforce certifications are preferred.
- Experience with Salesforce Agentforce, Einstein, AI-enabled workflow automation, MuleSoft, GenAI use cases, AI governance, data privacy, or responsible AI is a bonus.
Benefits
- Competitive salary and benefits package.
- Opportunities for skills development, career growth, learning, and on-the-job experiences.
- Supportive and inclusive team environment.
- Community and charity initiatives.
- Global employee assistance programme supporting wellbeing.
- Recognition through a global achievement platform.
- Applicants must be authorized to work in the U.S. without current or future employment-based visa sponsorship.
Tech Stack
Categories
About Global Payments
Global Payments is a public payment technology and merchant services company that provides card acceptance, ecommerce, POS, and integrated software to businesses and financial institutions. It earns primarily from transaction processing fees and software subscriptions, and trades on the NYSE as GPN. Headquartered in Atlanta, it is a Fortune 500 company and combined with TSYS in 2019 to add issuer processing and banking partnerships.