3 days ago
Base Salary
$115k - $150k/yr
Responsibilities
- Design and implement automation that reduces manual operational effort across production environments.
- Investigate and resolve complex production incidents across applications, infrastructure, and cloud services.
- Conduct root cause analysis and implement long-term corrective actions to improve system stability.
- Build monitoring, alerting, dashboards, and telemetry solutions for platform observability.
- Develop AI-enabled troubleshooting, diagnostics, and workflow automation.
- Support cloud-native architectures on AWS and Azure and integrate reliability tooling into deployment workflows.
- Create automated operational reports and engineering metrics covering service health and reliability trends.
Requirements
- Requires 7+ years of experience in Site Reliability Engineering, Software Engineering, Platform Engineering, DevOps, or a related technical discipline.
- Strong software development skills in Python, TypeScript, JavaScript, Java, or C#.
- Experience troubleshooting complex production issues in large-scale distributed systems and SaaS environments.
- Hands-on experience building automation tools, operational workflows, and engineering platforms.
- Experience with CI/CD pipeline design, deployment automation, and AWS and/or Azure cloud environments.
- Track record of root cause analysis and implementing long-term remediation solutions.
- Preferred experience with Datadog, Dynatrace, Splunk, New Relic, Azure Monitor, or Amazon CloudWatch.
- Preferred background supporting enterprise SaaS platforms and improving service reliability and operational maturity.
- Familiarity with AI-assisted engineering tools, intelligent automation frameworks, infrastructure automation, and modern platform engineering practices.
Benefits
- Hybrid work arrangement in Denver, Colorado, with at least three days per week in the office.
- Medical, dental, and vision coverage.
- 401(k) with company match.
- Company bonus plan, incentive programs, and recognition programs.
- Opportunities for career development, global collaboration, and meaningful stretch assignments.
Tech Stack
Categories
Site Reliability
About Litera
Litera builds legal software and AI tools for law firms and corporate legal teams, spanning document drafting and comparison, contract review, knowledge management, and legal workflow. Its portfolio integrates with Microsoft 365 and Google Workspace and is sold as enterprise software subscriptions. Headquartered in Chicago and privately held, the company serves firms globally, including many Am Law 100 practices.