Intuit

Staff App Ops Engineer

Intuit
Apply
3 months ago
Mountain View, CA, USAStaff+
H1B sponsor

Base Salary

$203k - $274k/yr

Responsibilities

  • Own always-on reliability and operational excellence for distributed systems on AWS serving millions of customers.
  • Architect highly available, secure, and performant cloud-native data systems at multi-million-user scale.
  • Design and ship AI-powered AIOps tools for automated issue detection, triage, and remediation.
  • Lead production operations, participate in the on-call rotation, and resolve production incidents.
  • Champion resilience practices, including FMEA validation, chaos engineering, and disaster recovery runbooks.
  • Improve monitoring, observability, and resolution practices to reduce MTTD and MTTR.
  • Automate manual standard operating procedures to reduce developer toil.
  • Lead complex cross-team initiatives, manage dependencies and risk, and deliver programs end to end.
  • Partner with platform teams and leadership to remove organizational blockers and promote company-wide standards.
  • Contribute to root-cause analyses, engineering best practices, and technology decisions.

Requirements

  • 8+ years of hands-on development and operational experience building and maintaining AWS infrastructure.
  • Deep expertise in AWS, Kubernetes, cloud hosting, high-availability architectures, and disaster recovery strategies.
  • Hands-on knowledge of Docker, Kubernetes, and ArgoCD.
  • Proficiency in Go, Java, Python, or Ruby for application development and DevOps automation.
  • Extensive observability and performance experience using tools such as Splunk, Wavefront, AppDynamics, Prometheus, or distributed tracing.
  • Strong understanding of SSDLC and CI/CD pipelines and the judgment to evolve them safely at scale.
  • Proven technical leadership and experience independently driving initiatives with measurable impact.
  • Strong production diagnostic skills and the ability to resolve pre-production and production issues under pressure.
  • Clear communication, collaboration, initiative, adaptability, and willingness to handle necessary operational work.

Benefits

  • Competitive compensation package with performance-based rewards.
  • Position may be eligible for a cash bonus, equity rewards, and benefits under applicable plans and programs.
  • Expected work location is Mountain View.
  • Expected base pay range is $202,500–$274,000.

Tech Stack

Categories

Site Reliability
Intuit

About Intuit

10,000+ employees

Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. Serving millions of customers worldwide with TurboTax, QuickBooks, Credit Karma and Mailchimp, we believe that everyone should have the opportunity to prosper and we work tirelessly to find new, innovative ways to deliver on this belief. We encourage conversations on this page and will not delete comments that follow our terms of use. In order to keep this a safe community, the below posts may be removed: Repeated posts of the same content, spam or posts from fake accounts or profiles, offensive language or material, threats to others in the community, posts deliberately aimed to have a negative effect on the community or conversations.

Contact me