Apple

Senior Software Engineer, Triage Services

Apple
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13 hours ago
Cupertino, CA, USASenior
H1B sponsor

Responsibilities

  • Set technical direction for agentic systems supporting Core OS software triage.
  • Own the architecture and reliability of production infrastructure running AI/ML workloads.
  • Build and ship LLM-based systems with tool calling, orchestration, guardrails, and feedback loops.
  • Design evaluation frameworks including offline benchmarks, regression testing, drift detection, and confidence scoring.
  • Influence engineering teams across Software, Hardware, and Silicon to adopt the platform.
  • Drive multi-quarter projects through ambiguity, make architecture and build-vs-reuse decisions, and mentor engineers.
  • Present technical tradeoffs and outcomes to senior engineering leadership and write design documents aligning multiple teams.

Requirements

  • 6+ years of software engineering experience building and operating production distributed systems or data platforms at scale.
  • Expert-level Python and strong system design skills, with experience owning architectures for dependent services.
  • 2+ years building and shipping LLM-based or agentic systems to production, including tool calling, orchestration, and guardrails.
  • Hands-on experience designing evaluation frameworks for ML/LLM systems.
  • Deep knowledge of RAG architectures, embedding generation, vector databases, and data preparation for agentic workflows.
  • Proven technical leadership across ambiguous, multi-quarter projects and organizational boundaries.
  • BS in Computer Science or a related field, or equivalent practical experience.
  • Preferred: MS or PhD in Computer Science, Machine Learning, or a related field.
  • Preferred: kernel or OS-level debugging, crash and panic analysis, complex-system root-cause investigation, large-scale telemetry or observability systems, and widely adopted platforms or developer tools.

Tech Stack

Apple

About Apple

10,000+ employees

Apple designs and sells consumer electronics, software, and services for consumers and professionals worldwide, including iPhone, Mac, iPad, Apple Watch, and AirPods, plus platforms like iOS/macOS and services such as the App Store, iCloud, Music, and TV+. Its business combines device sales with services and subscriptions and in-house silicon design. Founded in 1976, Apple is headquartered in Cupertino, California, and trades on NASDAQ as AAPL.

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