Coast

AI Operations Engineer

Coast
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20 hours ago
New York, NY, USAMid Level / Senior
H1B sponsor

Base Salary

$150k - $180k/yr

Responsibilities

  • Map team workflows, estimate potential time savings, and prioritize AI automation opportunities.
  • Build and deploy autonomous, event-driven agents with orchestration, sub-agent handoffs, human escalation, persistent memory, and custom tools.
  • Create traces, test sets, and evaluations to measure and improve agent performance over time.
  • Own production reliability, latency, cost, regression detection, access controls, audit trails, and sensitive-data handling in partnership with Security and IT.
  • Architect shared AI foundations including knowledge bases, application databases, templates, tools, and connectors.
  • Measure adoption, operating efficiency, and hours saved, and report results to leadership.
  • Train employees through workshops, office hours, hackathons, and AI champion programs.
  • Evaluate new AI models and tools against the existing stack.

Requirements

  • 2–5 years of experience in operations, product, solutions or forward-deployed engineering, internal tools, or a similar role at a fast-moving company.
  • Demonstrated experience shipping AI workflows or automations that people use daily.
  • Hands-on fluency with Claude Code, Cursor, or similar coding agents, plus LLM tooling such as prompt design, tool use, and MCP.
  • Experience building at least one agent with persistent memory or a feedback loop that improved it over time.
  • Experience building test sets, scoring outputs, and using evaluation results to improve agents.
  • Ability to write and read SQL plus Python or TypeScript scripts, APIs, and webhooks.
  • Clear communication and teaching ability with non-technical teammates.
  • High agency in identifying and fixing inefficient processes.
  • Preferred: software engineering background; experience with MCP servers or APIs for Salesforce, Notion, Slack, or Gmail; AI guardrails or monitoring experience; fintech, payments, or regulated-industry experience; and startup or AI-native company experience.

Benefits

  • Medical, dental, and vision insurance.
  • Flexible paid time off, personal well-being time, and paid holidays.
  • Financial wellness resources, equity tax advisory access, and a company-sponsored 401(k).
  • Paid parental leave.
  • $400 accessories allowance.
  • Education stipend.
  • Free lunch every Friday.
  • Meaningful potential equity upside.
Coast

About Coast

51-200 employees

Coast builds a fleet and fuel payment card and spend-management platform for U.S. businesses that operate vehicle fleets. Managers can set spend policies, track fuel and maintenance costs, and connect transactions to live telematics through native integrations with Samsara and Fleetio. Privately held and headquartered in New York, Coast was founded in 2020 to modernize B2B card payments for commercial fleets.

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