2 days ago
Kuala Lumpur, MalaysiaMid Level
Responsibilities
- Design and develop new RPA processes and enhancements using workflow design principles.
- Assess process automation candidates, determine feasibility, and estimate development effort.
- Maintain production workflows, investigate incidents, support SLAs, and escalate unresolved issues to the RPA vendor.
- Configure change requests, perform development fixes and unit testing, and prepare workflows for production deployment.
- Review workflows for internal control, security, and audit compliance.
- Collaborate with Business Analysts and Product Owners during testing and UAT.
- Communicate project risks and issues to the RPA manager and translate business needs into application and operational requirements.
Requirements
- Bachelor's degree in IT, Computer Science, Engineering, Mathematics, Science and Technology, or a relevant programming or application-development qualification.
- Intermediate knowledge of Python and SQL.
- Experience developing and implementing automated RPA processes as a certified developer, or openness to learning new technologies.
- Project and change management experience, preferably involving IT implementations and UAT management.
- Strong analytical, written communication, verbal communication, collaboration, and business process analysis skills.
- Qualification in process improvement or process analysis, such as LEAN or Six Sigma, is an added advantage.
Benefits
- Medical and insurance benefits, maternity expenses, flexible work arrangements, and health and fitness amenities.
- Paid time off, wellness programs, and childcare amenities.
- Financial, personal skills, and career growth resources and programs.
- Free flights, unlimited discounted flights, and partner discounts.
- Equal opportunity employment and a diverse work environment.
About AirAsia
AirAsia is a low-cost airline and digital travel platform serving leisure and business travelers across Asia-Pacific. It sells budget air travel with add-on services (baggage, seats, food), and operates adjacent businesses in logistics, e-commerce, and fintech via its online platforms. Founded in 2001 and headquartered in Sepang, Malaysia, it is part of Tune Group and its shares trade on Bursa Malaysia.