1 day ago
Chennai, IndiaMid Level / Senior
Responsibilities
- Develop responsive and scalable web applications for Genesys Cloud products.
- Build reusable UI components and frontend patterns using React or Vue.js and TypeScript or JavaScript.
- Own frontend features from requirements through delivery and make implementation decisions balancing usability, quality, scalability, and performance.
- Collaborate with Product, UX, Backend, and QA teams across the development lifecycle.
- Improve web performance, responsiveness, reliability, and maintainability by troubleshooting UI issues and implementing optimizations.
- Contribute to frontend architecture, state management, design patterns, testing, code reviews, and engineering practices.
- Apply AI-assisted development tools to coding, testing, debugging, documentation, and code review workflows.
Requirements
- 3 to 5 years of relevant software engineering experience focused on frontend or UI development.
- Strong experience with React or Vue.js and TypeScript or JavaScript.
- Strong understanding of HTML, CSS, responsive web design, reusable components, UI architecture, state management, design patterns, and scalable component design.
- Understanding of REST APIs, frontend-backend integration, web performance, optimization, debugging, and problem solving.
- Experience with unit testing, UI testing, and automated testing practices.
- Familiarity with Git, CI/CD pipelines, and modern software development practices.
- Ability to independently take features from requirements through delivery while collaborating with globally distributed teams.
- Strong communication, collaboration, ownership, and continuous learning capabilities.
- Preferred qualifications include experience with Genesys Cloud, SaaS, or cloud-based products; AWS or comparable cloud platforms; web accessibility and WCAG standards; Agile software development; AI-assisted development tools; or AI agentic tools.
Benefits
- Hybrid work arrangement indicated by the #LI-Hybrid designation.
- Mentorship, learning programs, leadership development, and education support.
- Paid volunteer time, August Free Fridays, well-being resources, and regionally tailored programs for employees and their families.
- Globally distributed team with flexible ways of working.
- Interview process generally includes no more than five interviews.
Tech Stack
Categories
About Genesys
Genesys builds cloud contact center and customer experience software used by enterprises to manage voice and digital interactions, self-service, and workforce engagement. Its Genesys Cloud platform and related tools are sold as subscription services (CCaaS) with AI for routing, automation, and analytics. The company serves more than 8,000 organizations worldwide and is headquartered in Menlo Park, California.