Principal Solutions Architect
Bloomreach2 months ago
Responsibilities
- Advise strategic enterprise customers on technology architecture, data flows, integrations, cloud infrastructure, governance, scalability, and real-time personalization.
- Build trusted relationships with CIOs, CTOs, Enterprise Architects, Chief Digital Officers, and senior technology stakeholders.
- Support complex enterprise sales cycles through RFPs, technical evaluations, architecture reviews, executive presentations, workshops, and solution validation.
- Connect architectural decisions to business outcomes such as revenue, cost, risk, and time-to-value.
- Partner with Sales, Product, Engineering, and Customer Success teams to shape technical strategy and relay customer and market insights.
- Mentor Solution Consultants and other customer-facing teams on data architecture, AI, enterprise technology, and industry trends.
- Develop relationships with strategic technology partners and contribute to customer briefings, industry events, and thought leadership.
Requirements
- Significant experience in a senior customer-facing technical role in enterprise software, SaaS, commerce, MarTech, data, or digital experience.
- Strong understanding of modern data architecture and cloud platforms, including Databricks, Snowflake, BigQuery, lakehouses, and CDPs.
- Knowledge of APIs, event-driven architectures, data flows, identity resolution, customer profiles, and real-time activation.
- Understanding of enterprise MarTech and commerce ecosystems, including CRM, ESPs, personalization, marketing automation, and commerce platforms.
- Experience with AWS, Google Cloud, or Microsoft Azure and with modern commerce architectures, APIs, microservices, composable commerce, and cloud-native technologies.
- Experience supporting complex enterprise sales cycles, RFPs, technical evaluations, and multi-stakeholder buying processes.
- Experience working with senior technical stakeholders such as CIOs, CTOs, Enterprise Architects, and technology leadership teams.
- Strong executive communication, presentation, workshop facilitation, commercial judgment, and ability to connect technical concepts to business outcomes.
- Ability to constructively challenge customers and internal Product and Engineering teams, learn emerging technologies, and communicate them effectively.
- Executive presence and credibility without requiring prior experience as a CTO or equivalent executive technology leader.
Benefits
- Virtual-first work model with flexible working hours and hubs across three continents.
- Five paid days off annually for volunteering, subject to employment type.
- Company events and personal development workshops through the People Development Program.
- Annual $1,500 professional education budget for books, courses, certifications, and other education products.
- Employee Assistance Program, Calm subscription, sports, yoga, and meditation opportunities.
- Quarterly global DisConnect days and extended parental leave of up to 26 calendar weeks for primary caregivers.
- Restricted Stock Units or Stock Options, company performance bonus, employee referral bonus of up to $3,000, and work-anniversary recognition, subject to role, seniority, location, and employment type.
About Bloomreach
Bloomreach builds an AI-driven personalization platform for e‑commerce, combining customer and product data to power marketing automation, on-site search/merchandising, and headless content. Delivered as SaaS with APIs, its products (Engagement, Discovery, and Content) are used by more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Founded in 2009 and headquartered in Mountain View, California, the company is privately held.