2 days ago
Bengaluru, IndiaMid Level
Responsibilities
- Translate client business needs into Salesforce Service Cloud DevOps requirements.
- Manage release planning, deployment support, and configuration-change workstreams.
- Support Salesforce administration, Lightning updates, and Service Cloud enhancements.
- Coordinate source control, versioning, build automation, release pipelines, testing, and deployment activities.
- Troubleshoot release issues, deployment errors, and environment inconsistencies.
- Interpret development and release data to inform recommendations and next steps.
- Document implementation approaches, technical decisions, and operating procedures.
- Review junior team members’ work and provide guidance on task execution and deliverables.
- Build client relationships, respond to delivery questions, and adapt to changing engagement priorities.
- Apply Salesforce architecture, enterprise integration, and technology implementation knowledge to client service delivery.
Requirements
- Bachelor’s degree required.
- At least 3 years of experience required.
- Oral and written proficiency in English required.
- Preferred fields of study include Computer and Information Science or Management Information Systems.
- Salesforce Certified Administrator certification is preferred, along with additional Salesforce certifications such as Business Analyst, Advanced Administrator, Platform App Builder, or relevant Salesforce Cloud certifications.
- Experience applying Salesforce DevOps tools across Service Cloud implementations is preferred.
- Experience integrating release pipelines, testing, and deployment automation is preferred.
- Ability to translate client needs into technical solutions and mentor junior team members is preferred.
Benefits
- Work with global teams across PwC’s Advisory, Assurance, Tax, and Business Services practices.
- Hands-on learning, cutting-edge tools, and an inclusive culture.
- Location: Acceleration Center India.
Categories
About PwC
PwC is a global network of professional services firms providing assurance, tax, and advisory work for businesses and public-sector clients. It sells project-based and managed consulting, audit, and deals services, and implements and integrates business applications. Formed in 1998 by the merger of Price Waterhouse and Coopers & Lybrand, it is headquartered in London and is one of the Big Four accounting firms.