Customs AI Integration & Automation Engineer (France)
Customs Support Group19 days ago
Remote, WorldwideEntry Level / Mid Level
Responsibilities
- Develop and customize AI solutions from prototype through production ownership.
- Build generative AI and large language model solutions using retrieval, tool calling, structured extraction, and agentic workflows.
- Identify and size automation and decision-support opportunities across customs and business processes.
- Define evaluation criteria, build or operate evaluation processes, and prevent regressions before release.
- Manage pilots and implementation, including clear criteria for scaling or stopping pilots.
- Monitor inference performance, cost, latency, and business impact.
- Collaborate with local teams, Group functions, and technology partners.
- Contribute to privacy, security, AI governance, and EU AI Act compliance documentation.
- Learn customs processes, challenge requirements where appropriate, and deliver measurable improvements used by operations staff.
Requirements
- 1–2 years of AI engineering, software engineering, or intelligent automation experience, including production AI or LLM features relied upon by real users.
- Strong Python and SQL skills with production code ownership.
- Demonstrable experience integrating large language models into production systems, including prompt and context design, retrieval-augmented generation, structured output, and graceful failure handling.
- Practical experience with at least one major cloud AI platform: Azure AI, AWS Bedrock, or Google Vertex.
- Solid backend and full-stack engineering fundamentals, including APIs, data pipelines, testing, and CI/CD.
- Strong communication skills for working with customs operations experts who are not AI specialists.
- Professional fluency in English.
- Preferred experience with evaluation harnesses, regression suites, LLM-as-judge approaches, and human-in-the-loop review design.
- Preferred experience with context engineering, agent orchestration frameworks or standards such as LangGraph, MCP, and Temporal, long-running or multi-step workflows, and inference observability and cost control.
Benefits
- Permanent role with hybrid working.
- Opportunity to build AI solutions with direct business impact on real operational volume.
- International, fast-evolving environment with peers across Customs Support Group markets.
- Professional growth opportunities and a budget for conferences, certification, and model or compute costs for personal experiments.
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