Customs AI Integration & Automation Engineer (France)
Customs Support Group3 months ago
Remote, FranceEntry Level / Mid Level
Responsibilities
- Develop and customize AI solutions from prototype through production ownership.
- Build generative AI and large language model solutions using retrieval, tool calling, structured extraction, and agentic workflows.
- Identify and size automation and decision-support opportunities across customs and business processes.
- Define evaluation criteria, build or operate evaluation processes, and prevent regressions before release.
- Manage pilots and implementation, including clear criteria for scaling or stopping pilots.
- Monitor inference performance, cost, latency, and business impact.
- Collaborate with local teams, Group functions, and technology partners.
- Contribute to privacy, security, AI governance, and EU AI Act compliance documentation.
- Learn customs processes, challenge requirements where appropriate, and deliver measurable improvements used by operations staff.
Requirements
- 1–2 years of AI engineering, software engineering, or intelligent automation experience, including production AI or LLM features relied upon by real users.
- Strong Python and SQL skills with production code ownership.
- Demonstrable experience integrating large language models into production systems, including prompt and context design, retrieval-augmented generation, structured output, and graceful failure handling.
- Practical experience with at least one major cloud AI platform: Azure AI, AWS Bedrock, or Google Vertex.
- Solid backend and full-stack engineering fundamentals, including APIs, data pipelines, testing, and CI/CD.
- Strong communication skills for working with customs operations experts who are not AI specialists.
- Professional fluency in English.
- Preferred experience with evaluation harnesses, regression suites, LLM-as-judge approaches, and human-in-the-loop review design.
- Preferred experience with context engineering, agent orchestration frameworks or standards such as LangGraph, MCP, and Temporal, long-running or multi-step workflows, and inference observability and cost control.
Benefits
- Permanent role with hybrid working.
- Opportunity to build AI solutions with direct business impact on real operational volume.
- International, fast-evolving environment with peers across Customs Support Group markets.
- Professional growth opportunities and a budget for conferences, certification, and model or compute costs for personal experiments.
Categories
About Customs Support Group
Customs Support Group provides customs brokerage, compliance and consultancy services, fiscal representation, and digital customs solutions for importers and exporters across Europe. The company operates in major European logistics hubs, handling declarations (including NCTS), certificates of origin, and Brexit-related formalities via local specialists and proprietary software. Headquartered in Rotterdam, it is privately held and backed by private equity firm Castik Capital Partners.