1 day ago
Tokyo, JapanSenior / Staff+
Responsibilities
- Lead technical discovery and validation for DeepL Voice use cases.
- Advise on scalable, real-time voice AI architectures across the full stack.
- Work with BPOs and contact center providers to deploy and integrate voice AI.
- Provide structured feedback to product and engineering teams based on customer insights.
Requirements
- 7–10+ years in Solution Architecture, Solution Consulting, or Technical Pre-Sales.
- Familiarity with voice stack technologies including SIP/VoIP/IVR and CCaaS platforms.
- Strong systems mindset for designing voice solutions in complex IT environments.
- Ability to build technical credibility with enterprise stakeholders.
- Fluency in Japanese and business fluency in English.
Benefits
- Diverse and internationally distributed team with over 90 nationalities.
- Open communication and regular feedback culture.
- Hybrid work schedule with flexible hours.
- Virtual Shares program linking employee contributions to company success.
- Regular in-person team events and monthly full-day hacking sessions.
- 20 days of annual leave and access to mental health resources.
- Competitive benefits tailored to employee locations.
Tech Stack
AWS