2 months ago
London, United KingdomSenior
Responsibilities
- Partner with Account Executives to create powerful demos, customized pitch decks, advanced product guidance, and business case proposals
- Advise, consult, and help steer strategy for new business and customer expansion opportunities
- Facilitate communication with mid-sized and large organizations to map business challenges to Fullstory capabilities and differentiators
- Lead product demonstrations and help drive opportunities to close
- Recommend how Fullstory can enhance customers’ products and services
- Use AI tools to build customized demo environments, draft business case proposals, and summarize customer discovery calls
- Serve as a trusted advisor and technical subject matter expert for key opportunities
- Share customer feedback with Product Management, Operations, and Engineering
- Communicate and strategize cross-functionally to drive success and attain revenue goals
Requirements
- At least 3 years of experience in a Sales Engineering, Solutions Engineering, or Consulting role in the data, analytics, or SaaS industry
- Experience leading product demonstrations or presenting data analysis to internal or external stakeholders
- Understanding of modern web technologies or mobile frameworks such as JavaScript, CSS, and HTML
- Ability to reliably commute to the Shoreditch, London office when required
Benefits
- Hybrid work with occasional in-office presence in Shoreditch, London, and at least one office day per week for London-based employees
- Flexible PTO policy and annual company-wide closure
- Federal holidays
- Sponsored or supplemental benefit coverage depending on location
- Professional development training and annual learning subsidy for US and EMEA employees
- Monthly productivity stipend for US and EMEA employees
- Team off-sites and annual company meet-up
- Paid parental leave
- Bereavement leave, including miscarriage and pregnancy loss
Tech Stack
Categories
Solutions Engineering
About Fullstory
Fullstory builds a behavioral data and digital experience analytics platform used by product, CX, and engineering teams to understand and improve web and mobile apps. Its SaaS suite combines session replay, heatmaps, funnels, and integrations to diagnose issues, optimize conversion, and support debugging and customer support workflows. Founded in 2014 and headquartered in Atlanta, the privately held company primarily serves large enterprises across ecommerce, finance, and software.