Responsibilities
- Partner with Account Executives to create powerful demos, customized pitch decks, advanced product guidance, and business case proposals
- Advise, consult, and help steer strategy for new business and customer expansion opportunities
- Facilitate communication with mid-sized and large organizations to map business challenges to Fullstory capabilities and differentiators
- Lead product demonstrations and help drive opportunities to close
- Recommend how Fullstory can enhance customers’ products and services
- Use AI tools to build customized demo environments, draft business case proposals, and summarize customer discovery calls
- Serve as a trusted advisor and technical subject matter expert for key opportunities
- Share customer feedback with Product Management, Operations, and Engineering
- Communicate and strategize cross-functionally to drive success and attain revenue goals
Requirements
- At least 3 years of experience in a Sales Engineering, Solutions Engineering, or Consulting role in the data, analytics, or SaaS industry
- Experience leading product demonstrations or presenting data analysis to internal or external stakeholders
- Understanding of modern web technologies or mobile frameworks such as JavaScript, CSS, and HTML
- Ability to reliably commute to the Shoreditch, London office when required
Benefits
- Hybrid work with occasional in-office presence in Shoreditch, London, and at least one office day per week for London-based employees
- Flexible PTO policy and annual company-wide closure
- Federal holidays
- Sponsored or supplemental benefit coverage depending on location
- Professional development training and annual learning subsidy for US and EMEA employees
- Monthly productivity stipend for US and EMEA employees
- Team off-sites and annual company meet-up
- Paid parental leave
- Bereavement leave, including miscarriage and pregnancy loss
Tech Stack
Categories
About Fullstory
Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions. By injecting digital behavioral data into their analytics stack, our patented technology unlocks the power of quality behavioral data at scale–transforming every digital visit into actionable insights. With Fullstory, enterprise businesses move closer to their customers and closer to success. When organizations understand their customers like never before they’re able to create world-class experiences that increase funnel conversion, easily detect malicious behaviors and fraud, and identify their highest-value customers effortlessly. Fullstory is on a mission to make every business more customer centric–made possible only through true behavioral insights–and understanding the sentiment between the clicks.