Manhattan Active Omni Software Engineer - Retail
MillerKnoll1 year ago
Bengaluru, IndiaSenior
Responsibilities
- Own and support existing Manhattan Active Omni customizations and scope, design, configure, test, and implement new retail-system features.
- Partner with stakeholders to drive best-practice adoption in Manhattan Active Omni Order Management and support scalable fulfillment operations.
- Configure, analyze, and enhance Manhattan Active Omni POS, OMS, and WMS functionality and integrations.
- Participate in sprint activities, scrum ceremonies, code reviews, cross-training, and workflow tracking using Jira.
- Partner with Product Managers, Business Analysts, and business experts to review issues and design solutions for non-standard requirements.
- Facilitate training and guide end users on effective use of SCI reporting.
- Maintain customization, process, and troubleshooting documentation.
- Verify and test system-build deployments and investigate escalated Helpdesk issues.
- Assist with security-audit reporting and provide required data.
- Build trusted relationships with Manhattan Associates representatives to support strategic alignment and implementations.
Requirements
- Bachelor’s degree or postgraduate education in Computer Science, Information Systems, Supply Chain, or a related discipline, or equivalent experience.
- 5–7 years of overall work experience, including 3–5 years applying Manhattan Active Omni solutions in real-world retail environments.
- At least 5 years of experience configuring and/or customizing Manhattan Active Order Management.
- 3–5 years of experience with retail systems including POS, WMS, OMS, and associated integrations.
- Advanced knowledge of Manhattan Active Omni inventory, order routing, fulfillment optimization, payments, pricing, promotions, taxes, and customer service operations.
- Java knowledge for managing and troubleshooting extensions.
- Experience working in SOX- and PCI-compliant organizations.
- Experience with Agile development methodologies, including Scrum and Kanban.
- SQL and relational database knowledge.
- Experience with integrations, Postman, API endpoint management, REST, OpenAPI, and gRPC.
- Experience integrating third-party payment, tax, and gift-card services.
- Familiarity with Windows, HTML, JavaScript, XML, JSON, SOAP, ReST/oData, and version control.
- Strong analytical, communication, collaboration, organizational, and business-to-technical translation skills.
- Ability to influence technical decisions by presenting options, trade-offs, and risks.
- Ability to use office automation, communication, software, and tools used in the HMI office environment.
Benefits
- The role supports MillerKnoll’s global business and offers opportunities to solve problems, lead others, and take ownership.
- The regular work shifts are 12:00 P.M.–9:00 P.M. or 2:00 P.M.–11:00 P.M., with occasional different shifts for critical issues, releases, or migrations.
- MillerKnoll is committed to equal opportunity employment and provides reasonable accommodations for applicants and employees with disabilities.
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