Manhattan Active Omni Software Engineer - Retail
MillerKnoll1 year ago
Bengaluru, IndiaSenior
Responsibilities
- Own and support existing Manhattan Active Omni customizations and scope, design, configure, test, and implement new retail-system features.
- Partner with stakeholders to drive best-practice adoption in Manhattan Active Omni Order Management and support scalable fulfillment operations.
- Configure, analyze, and enhance Manhattan Active Omni POS, OMS, and WMS functionality and integrations.
- Participate in sprint activities, scrum ceremonies, code reviews, cross-training, and workflow tracking using Jira.
- Partner with Product Managers, Business Analysts, and business experts to review issues and design solutions for non-standard requirements.
- Facilitate training and guide end users on effective use of SCI reporting.
- Maintain customization, process, and troubleshooting documentation.
- Verify and test system-build deployments and investigate escalated Helpdesk issues.
- Assist with security-audit reporting and provide required data.
- Build trusted relationships with Manhattan Associates representatives to support strategic alignment and implementations.
Requirements
- Bachelor’s degree or postgraduate education in Computer Science, Information Systems, Supply Chain, or a related discipline, or equivalent experience.
- 5–7 years of overall work experience, including 3–5 years applying Manhattan Active Omni solutions in real-world retail environments.
- At least 5 years of experience configuring and/or customizing Manhattan Active Order Management.
- 3–5 years of experience with retail systems including POS, WMS, OMS, and associated integrations.
- Advanced knowledge of Manhattan Active Omni inventory, order routing, fulfillment optimization, payments, pricing, promotions, taxes, and customer service operations.
- Java knowledge for managing and troubleshooting extensions.
- Experience working in SOX- and PCI-compliant organizations.
- Experience with Agile development methodologies, including Scrum and Kanban.
- SQL and relational database knowledge.
- Experience with integrations, Postman, API endpoint management, REST, OpenAPI, and gRPC.
- Experience integrating third-party payment, tax, and gift-card services.
- Familiarity with Windows, HTML, JavaScript, XML, JSON, SOAP, ReST/oData, and version control.
- Strong analytical, communication, collaboration, organizational, and business-to-technical translation skills.
- Ability to influence technical decisions by presenting options, trade-offs, and risks.
- Ability to use office automation, communication, software, and tools used in the HMI office environment.
Benefits
- The role supports MillerKnoll’s global business and offers opportunities to solve problems, lead others, and take ownership.
- The regular work shifts are 12:00 P.M.–9:00 P.M. or 2:00 P.M.–11:00 P.M., with occasional different shifts for critical issues, releases, or migrations.
- MillerKnoll is committed to equal opportunity employment and provides reasonable accommodations for applicants and employees with disabilities.
Tech Stack
Categories
About MillerKnoll
MillerKnoll is a public collective of design brands including Herman Miller, Knoll, Design Within Reach, HAY, Muuto, and more. It designs and sells furniture, textiles, and accessories for workplaces, healthcare, education, and homes, distributing through an independent dealer network, retail stores, and ecommerce. Formed in 2021 after Herman Miller acquired Knoll, the company is headquartered in Zeeland, Michigan.