15 hours ago
Chennai, IndiaMid Level
H1B Sponsor
Responsibilities
- Participate in an Agile Scrum team practicing DevOps.
- Write clean, well-documented code and corresponding tests.
- Deliver code as part of solutions running in the public cloud.
- Develop and enhance the Media Server for real-time integrations with LLMs and other AI services.
- Troubleshoot complex systems methodically and contribute with strong ownership, communication, and organization.
Requirements
- At least 3 years of professional software development experience.
- Experience with C and/or C++.
- Hands-on experience developing real-time communications signaling and media protocol software, such as SIP and RTP.
- Experience or knowledge with modern C++, audio codecs, SIP/SDP, ASR/TTS integration, AI APIs, cloud platforms, containers, and SRE principles.
- Strong communication and organizational skills.
Benefits
- Inclusive, team-first culture with a commitment to diversity and belonging.
Tech Stack
Categories
About Five9
Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX. The New CX redefines how brands connect with customers through seamless and efficient AI-driven journeys that anticipate and meet each customer’s unique needs. Our unified cloud-native offering enables AI and human agents to create hyper-personalized customer experiences, so every customer interaction is more connected, effortless, and personal. Trusted by 3,000+ customers and 1,400+ partners globally, Five9 brings together the power of our AI, our platform, and our people to drive AI-elevated CX.