7 hours ago
Base Salary
$133k - $190k/yr
Responsibilities
- Design and implement highly available, scalable infrastructure across AWS, Azure, GCP, and bare-metal environments.
- Write Python or Go code to eliminate manual toil and build self-healing systems.
- Implement and maintain observability using Prometheus, Grafana, and OpenTelemetry.
- Define SLIs, SLOs, and error budgets to improve platform reliability.
- Act as a lead Incident Commander during on-call operations and develop incident response playbooks.
- Conduct deep-dive post-incident analyses and partner with engineering teams on operability reviews.
- Drive automation-first practices and improve scalability across globally distributed infrastructure.
Requirements
- 8+ years of experience managing reliability, scalability, and availability for large-scale production services.
- Deep programming expertise in Python, Go, or C/C++.
- Strong background in networking protocols, Linux or FreeBSD systems, and distributed architecture.
- Experience with high-stakes incident management and participation in a 24/7 on-call rotation.
- Proficiency with ITIL frameworks, incident data, systematic problem management, and technical operability reviews.
- Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions within the functional domain.
- Preferred: experience with AIOps tools, machine learning for anomaly detection, predictive capacity planning, AWS, Azure, GCP, Ansible, Terraform, chaos engineering, and disaster recovery planning.
- Preferred: expertise in BGP, GRE, IPSec, HAProxy, DNS at scale, and OS networking stack internals.
Benefits
- Hybrid schedule requiring 3 days per week in San Jose, California, or Bellevue, Washington.
- Various health plans, vacation and sick time, parental leave, retirement options, education reimbursement, and in-office perks.
- Full-time position with comprehensive benefits for employees and their families.
Categories
DevOpsSite Reliability
About Zscaler
Zscaler builds a cloud-delivered zero trust security platform that replaces traditional network security appliances for enterprises and public-sector organizations. Its Zero Trust Exchange provides secure web gateway, zero trust access, CASB, and cloud firewall services, sold as subscriptions and delivered across 160+ global data centers. Founded in 2007 and headquartered in San Jose, it is a public company on NASDAQ (ZS) serving thousands of customers worldwide.