Manager, Solutions Engineering - Issuing
Checkout.com2 days ago
London, United KingdomStaff+
Responsibilities
- Partner with Sales, Account Managers, and Issuing Operations to execute complex, multi-product card-issuing deals.
- Design virtual and physical card programs by mapping client requirements to APIs and operational workflows.
- Deliver live technical demos, proofs of concept, and customized presentations for technical, operational, and executive audiences.
- Lead discovery calls, architecture workshops, operational-readiness sessions, and other technical client interactions through go-live.
- Provide domain expertise in card-program management, authorization and settlement, network tokenization, 3DS, fraud and risk controls, and card-program operations.
- Support technical, operational, security, and card-program design responses for RFPs and RFIs.
- Feed customer and developer feedback to Product, Engineering, and Issuing Operations to improve features and processes.
- Own post-launch technical support, operational health, and production incident resolution across the client lifecycle.
Requirements
- At least 5 years of experience in a client-facing technical role such as Sales Engineer, Solutions Architect, Pre-Sales Consultant, Implementation Engineer, or Technical Account Manager at a payments or fintech company.
- Hands-on experience designing, launching, or supporting virtual and physical card programs within UK and EEA regulatory and card-scheme environments.
- Expert knowledge of card-program mechanics, BIN ranges, issuer processing, and Visa/Mastercard scheme compliance.
- Strong understanding of payment flows, 3DS, network tokenization, Apple Pay, Google Pay, Strong Customer Authentication, and fraud-engine mechanics.
- Proficiency in at least one front-end or back-end language or framework, including JavaScript, React, Node.js, Python, Java, .NET, or Go.
- Expertise in API integrations, REST/JSON, Postman, webhooks, logs, API responses, and test environments.
- Experience managing competing deal priorities and driving commercial momentum with sales and operations teams.
- Preferred qualifications include global issuing experience outside the UK and EEA, a software engineering, developer advocacy, or technical product management background, and fluency in an additional European language.
Benefits
- Hybrid working model with three days per week in the office in London.
- Accessibility support is available during the application process and in the working environment.
- The role offers ownership, growth opportunities, and work on Checkout.com’s global payments platform.
About Checkout.com
Checkout.com builds a global payments platform for enterprise merchants, offering card acquiring, payment processing, issuing, and risk/fraud tools across 145+ currencies. It serves ecommerce and digital businesses and earns primarily through transaction and service fees, with direct integrations to schemes like Visa, Mastercard, and Amex. Founded in 2012 and headquartered in London, the privately held company counts brands such as Spotify, eBay, Uber, Klarna, and Sony among its customers.