13 hours ago
Toronto, CanadaSenior
Base Salary
$125k - $210k/yr
Responsibilities
- Lead implementation and integration efforts for fraud and compliance products.
- Provide end-to-end technical support to clients throughout onboarding.
- Own API, SDK, integration guide, and support documentation.
- Analyze technical and functional requirements and design solutions based on Sardine’s products and capabilities.
- Manage implementation projects, including timelines, quality, risk mitigation, and deliverables.
- Understand customer business problems, technical requirements, and success criteria to deliver effective solutions.
- Provide customer-informed product feedback to internal stakeholders.
Requirements
- 7+ years of hands-on experience in implementation management, integrations engineering, technical account management, solution architecture, systems analysis, or related work with internal and external technical teams.
- 3+ years of B2B SaaS experience in payments, fraud, risk, or compliance.
- Excellent written and verbal communication skills for technical and non-technical audiences.
- Strong organizational skills and the ability to manage multiple projects and deliverables.
- Advanced experience with SQL querying and JSON payload analysis.
- Experience with API specifications such as OpenAPI, web development, and scripting for internal tools using technologies such as Bash, Python, SQL, Ruby, Golang, or Postman.
Benefits
- Remote-first work within the United States or Canada, with a home base required in the hiring country.
- Cash compensation and equity, including early exercise for options.
- Flexible paid time off and a year-end break.
- Health, dental, and vision coverage for employees and dependents.
- 4% 401(k) or RRSP matching for US and Canada employees.
- MacBook Pro delivered to the employee’s home.
- One-time home-office setup stipend.
- Monthly meal and social meet-up stipends.
- Annual health and wellness and learning stipends.
About Sardine
Sardine builds an integrated fraud and anti–money-laundering platform for banks, fintechs, and online businesses, combining device fingerprinting, behavioral biometrics, session telemetry, and real-time transaction monitoring, with APIs and case management to block attacks and automate reviews. Privately held and founded in 2020, it is headquartered in San Francisco. Publicly named customers include FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com.