Base Salary
$173k - $203k/yr
Responsibilities
- Build product-based implementations that fulfill, audit, measure, and enforce Trust & Safety policies.
- Develop tools and leverage industry solutions to investigate and mitigate fraud, billing anomalies, credential abuse, and related threats.
- Help establish the Trust & Safety Engineering domain, including product architecture and operational processes.
- Build scalable systems supporting internal and external users and workflows.
- Mentor engineers, review architectures, and establish design patterns.
- Drive complex projects across planning, specification, execution, measurement, and post-launch maintenance.
- Collaborate with technical and non-technical stakeholders to deliver sustainable solutions.
Requirements
- At least 4 years of software engineering experience, including at least 1 year working on Trust & Safety systems and at least 1 year helping launch a new project or team.
- Experience collaborating cross-functionally with technical and non-technical groups.
- Full-stack experience building modern SQL or NoSQL database-backed web applications.
- Knowledge and experience with microservice development.
- Demonstrated ownership of mentoring, architecture reviews, and establishing design patterns.
- Experience driving the full development lifecycle from planning and specification through execution, success measurement, and post-launch maintenance.
- Examples of delivering complex projects with sustainable results.
- Startup experience is preferred.
- Experience developing SaaS applications on Amazon Web Services is preferred.
- Experience with products requiring high reliability or accuracy is preferred.
- On-call experience and the ability to independently investigate and resolve complex issues are preferred.
- Experience with Node.js, TypeScript, and Kafka is preferred.
Benefits
- 100% remote work for U.S.-based employees, excluding Hawaii.
- Medical, dental, vision, life, disability, and FSA/HSA benefits.
- 401(k) plan access.
- Generous time off, including two company-wide shutdown weeks annually for most employees.
- Paid parental leave for birthing, non-birthing, adopting, and fostering parents.
- Employee Assistance Program.
- Quarterly department stipend for team-building activities or in-person gatherings.
- Community and employee resource groups.
- New-hire home office stipend plus a $50 monthly internet or cell phone stipend.
- Year-round wellness initiatives plus a $50 monthly wellness stipend.
Tech Stack
Categories
About Rula
We believe that when access to quality mental healthcare improves, patients, providers, and payers all benefit. And that’s why we’re on a mission to make mental healthcare work for everyone. We remove barriers and strengthen connection points between patients, providers, and payers to improve mental health outcomes. With Rula, it’s easy for patients to find a high-quality therapist or psychiatric practitioner who meets their unique needs, accepts insurance, and is taking new patients. For providers, Rula offers the flexibility of private practice, while also filling caseloads and offering the necessary behind-the-scenes support. Rula handles the marketing, credentialing, billing, and admin tasks so providers can focus on what they do best: providing care to those in need. Rula is a remote-first company with teams who specialize in the areas of Clinical, Partnerships, Operations, Marketing, Engineering, Product, and more. We’re committed to reimagining how mental health is treated.