22 hours ago
Hyderābād, IndiaMid Level
Responsibilities
- Collaborate with business development, product management, and engineering teams to define and deliver integration solutions for complex client needs.
- Lead enterprise customer requirements-gathering sessions and create Statements of Work for large-scale projects.
- Translate business and technical requirements into solution designs, architecture diagrams, and data-flow documentation.
- Serve as a subject matter expert on Seismic platform capabilities, APIs, out-of-the-box offerings, and custom integrations.
- Provide strategic and hands-on technical guidance during evaluation, implementation, and post-deployment phases.
- Present solutions to client executives and technical teams and participate in sales calls to answer integration questions.
- Lead multiple concurrent technical projects across geographically distributed teams and mitigate technical risks.
- Support existing customers, manage escalations, conduct training, and deliver services in alignment with SLAs.
- Mentor junior team members and collaborate on customer-driven product enhancements.
Requirements
- Bachelor's degree in Engineering, Computer Science, Information Systems, or a related field, or equivalent experience.
- At least four years of experience in Enterprise Content Professional Services.
- At least three years of hands-on experience designing, implementing, and testing API integrations, including strong RESTful API knowledge.
- Strong knowledge of SQL, Web Service Consumption, SOQL, and Salesforce Reporting.
- Expert knowledge of Excel Model, SSO, SMTP, and Salesforce Setup; LiveDoc and LiveForm knowledge is preferred.
- Experience leading distributed teams, requirements gathering for large-scale projects, customer relationships, technical product business requirements, and project delivery.
- Advanced proficiency with Microsoft Office Suite, including PowerPoint, Word, and Excel.
- Comfort writing and troubleshooting Python code snippets and experience using AI tools and building agents.
- Experience with Seismic or another Sales Enablement platform and technical product management is a plus.
- Strong communication, facilitation, project management, organizational, analytical, troubleshooting, and problem-solving skills.
About Seismic
Seismic builds an enablement and revenue execution platform that unifies governed sales content, buyer engagement signals, coaching, and AI-driven guidance for customer-facing teams. It sells its software by subscription to enterprises and mid-market companies, providing governed content, analytics, and coaching tools for go-to-market teams. Founded in 2010 and headquartered in San Diego, the privately held company serves about 2,500 organizations and 3.5 million users worldwide, with offices across North America, Europe, and Asia-Pacific.