7 days ago
Bengaluru, IndiaSenior
Responsibilities
- Act as the primary technical authority and point of contact for enterprise customers.
- Architect, implement, troubleshoot, and optimize Harness solutions and CI/CD strategies across complex enterprise environments.
- Diagnose issues involving code, logs, configurations, pipeline execution, infrastructure integrations, and performance.
- Develop expertise across Harness CI, CD, Feature Flags, Cloud Cost Management, and Security Testing Orchestration modules.
- Lead large-scale migrations, standardization, governance, and optimization across multi-cloud and hybrid environments.
- Translate customer requirements into integrated best-practice solutions and influence product direction through customer feedback.
- Collaborate with Product Management and Engineering, including providing use cases, code contributions, and bug fixes.
- Create and deliver advanced technical workshops and runbooks for customers.
Requirements
- 2–6 years of experience in a software engineering role focused on DevOps, CI/CD, and automation.
- Strong deep-dive troubleshooting skills across code, logs, configurations, and complex technical environments.
- Proficiency in one or more of Go, Python, Java, or Shell.
- Hands-on experience with CI/CD platforms; Harness experience is a significant plus, along with Jenkins, GitLab CI, GitHub Actions, or CircleCI.
- Experience with Docker and Kubernetes.
- Experience with Terraform or Ansible for infrastructure as code.
- Familiarity with AWS, GCP, or Azure.
- Strong problem-solving skills and sense of ownership.
- Prior customer-facing technical experience, Harness platform experience, Android or iOS development experience, and familiarity with Prometheus, Grafana, Splunk, or Datadog are preferred.
Benefits
- Competitive compensation, comprehensive healthcare benefits, an Employee Assistance Program, paid time off, and parental leave.
- Monthly, quarterly, and annual social and team-building events plus a Recharge & Reset Program.
- Monthly internet reimbursement and commuter benefits.
- Bangalore-based hybrid work arrangement requiring attendance in the office three days per week.
Tech Stack
AnsibleAWSAzureCircleCIDatadogDockerGitHub ActionsGitLab CI/CDGoGoogle Cloud PlatformGrafanaHarnessiOSJavaJenkinsKubernetesPrometheusPythonSplunkTerraform
Categories
Forward Deployed
About Harness
Harness builds a SaaS platform for software delivery, combining CI/CD, feature flags, cloud cost management, reliability, and security tooling for engineering and DevOps teams. The privately held company, founded in 2016 and headquartered in San Francisco, sells to enterprises adopting cloud and Kubernetes. Notable customers include United Airlines, Morningstar, and Choice Hotels, and its offerings span testing, deployments, governance, and automation across the software delivery lifecycle.