about 2 hours ago
Pune, India
Senior
Responsibilities
- Design and build industry-specific demos showcasing real-world customer journeys.
- Maintain a reusable and scalable demo asset library for rapid deployment.
- Enhance demo environments with new features and integrations.
- Partner with Solution Consultants to tailor demo narratives to customer challenges.
- Conduct light discovery to align demonstrations with customer personas and KPIs.
- Build demo scenarios involving various CX technologies and maintain integrations.
- Collaborate with sales teams to prepare demo strategies for deals.
- Act as a subject matter expert on demo best practices and customer use cases.
- Lead the conversion of internal presales documentation into training modules.
- Use AI tools to create on-demand enablement content and interactive demos.
Requirements
- Demonstrated experience in technical pre-sales or solution consulting roles.
- Background in contact center solutions or cloud CX platforms preferred.
- Strong understanding of CCaaS technologies and cloud architectures.
- Ability to configure integrations and troubleshoot environment issues.
- Outstanding presentation skills for diverse audiences.
- Strong narrative design skills for crafting compelling demo stories.
- Ability to quickly understand customer business models and tailor demos.
Benefits
- Opportunity to work in a fast-paced, collaborative, and creative environment.
- Endless internal career opportunities across multiple roles and locations.
- Be part of a market-disrupting global company recognized for innovation.
Categories
AI & MLBackendFrontendMobile