1 day ago
Remote, United StatesStaff+
Responsibilities
- Lead, mentor, and grow a team of Sales Engineers while setting expectations for technical proficiency, merchant engagement, and performance.
- Participate in deals through technical discovery, integration discussions, solution presentations, and leadership-level merchant engagement.
- Develop expertise in Affirm products, APIs, and integration options to evaluate solutions, explain tradeoffs, and resolve technical blockers.
- Build, test, and troubleshoot integrations in sandbox or simulated merchant environments and coach the team in these capabilities.
- Use AI development tools for prototypes, integrations, and testing while ensuring code quality and correctness.
- Collaborate with Engineering, Product, and Revenue to design merchant solutions, win new business, and address integration gaps.
- Translate recurring merchant challenges into product feedback and scalable internal processes.
- Create a respectful and supportive team environment with clear feedback and growth opportunities.
Requirements
- BA/BS degree in business or technology.
- 4–6+ years of experience in Sales Engineering, Solutions Engineering, or a comparable customer-facing technical role.
- 3–4 years of people management experience.
- Track record of developing technical talent, setting expectations, and holding teams accountable for results.
- Ability and willingness to remain hands-on while managing a team, including leading technical customer conversations and advancing deals.
- Practical experience building, testing, and troubleshooting API-based integrations.
- Proficiency in at least one programming language.
- Strong technical judgment, integration recommendation skills, and ability to explain tradeoffs and implementation risks.
- Excellent communication skills with developers, business stakeholders, and senior leaders.
Benefits
- Remote-first work arrangement with flexibility to work almost anywhere within the country of employment; occasional office work may be required and all new hires attend in-person onboarding.
- Health coverage with 100% of premiums covered for employees and dependents.
- Monthly stipends for technology setup and health and wellness options.
- Flexible time off and generous holiday calendars.
- Employee stock purchase plan allowing employees to buy Affirm stock at a discount.
Categories
Solutions Engineering
About Affirm
Affirm provides buy now, pay later installment financing at online and in-store checkout, along with a consumer app and virtual card, for shoppers and merchants. It monetizes through merchant fees and interest on select loans, with no late fees. Founded in 2012 and headquartered in San Francisco, Affirm is a public company listed on NASDAQ that powers payments for thousands of ecommerce retailers.