Professional Services Engineer (d/f/m)
vivenu GmbH6 days ago
Frankfurt, GermanyMid Level
Responsibilities
- Design and architect secure, scalable technical solutions aligned with customer needs.
- Write scripts and custom code for data migration, automation, and system integration.
- Partner with Engagement Managers, Solutions Architects, and Customer Success Managers to scope requirements and estimate effort.
- Design, build, and deploy production applications using business logic, APIs, SDKs, webhooks, and user-facing interfaces.
- Collaborate with internal and external stakeholders and engage users to understand challenges and co-develop solutions.
- Contribute reusable tooling, frameworks, integration patterns, and best practices across customer accounts.
Requirements
- At least 3 years of professional software engineering experience.
- At least 1 year of experience in a technical delivery role such as Professional Services, Solutions Engineering, Implementation Engineering, or Customer Software Development.
- Strong proficiency building full-stack applications, such as with TypeScript and Node.js.
- Hands-on experience with REST APIs, webhooks, and third-party system integrations.
- Working knowledge of SQL and relational databases for querying, data transformation, and migration scripts.
- Ability to debug complex issues across data, API, and application layers.
- Strong communication skills and ability to manage multiple client deliverables simultaneously.
Benefits
- Work on mission-critical live entertainment technology used by global brands and millions of end users.
- Join a profitable, VC-backed company with ongoing investment in people, products, and long-term growth.
- Collaborate with a global team of more than 160 professionals across six offices.
- Work in a diverse, merit-driven, globally distributed organization focused on inclusion and professional growth.
Tech Stack
Categories
Solutions Engineering
About vivenu GmbH
vivenu GmbH builds an API‑first, white‑label ticketing and access-control platform for enterprise event organizers, venues, and sports teams. Its SaaS covers ticket sales, seat mapping, access management, reporting, and integrations with CRMs, marketing clouds, and analytics via modern APIs. Founded in 2018 and headquartered in Düsseldorf, it operates across Europe and the U.S., serving customers that require control over branding, data, and fan relationships.