Sr. Site Reliability Engineer
Mastercard24 hours ago
Base Salary
$96k - $163k/yr
Responsibilities
- Execute projects and processes within Site Reliability Engineering using established discipline best practices.
- Evaluate operational requirements and develop technical solutions within existing frameworks.
- Automate operational workflows and incident response through scripting and tooling.
- Troubleshoot and resolve routine and moderately complex system, application, and network issues.
- Implement observability solutions for metrics, logs, and traces.
- Design and operate highly available, fault-tolerant, scalable, and disaster-recovery-capable systems.
- Support capacity planning, performance optimization, proactive monitoring, and production readiness.
- Perform incident, problem, change, and root-cause management, including blameless post-mortems.
- Collaborate with development teams and stakeholders to align reliability solutions with technical and business needs.
- Contribute to documentation, knowledge sharing, best practices, quality assurance, and smaller projects or initiatives.
Requirements
- Ability to use scripting and tooling for observability, including metrics, logs, and traces.
- Ability to write and maintain automation, monitoring, deployment, and incident-response code using Python, Go, Bash, or similar languages.
- Knowledge of Linux/Unix systems, network components, networking concepts, protocols, security, and system reliability.
- Ability to design, deploy, and manage cloud applications and infrastructure on AWS, Azure, or GCP.
- Knowledge of high availability, fault tolerance, disaster recovery, scalability, capacity planning, and performance optimization.
- Ability to apply DevOps practices including CI/CD pipelines, containerization, and orchestration.
- Ability to diagnose and resolve issues across systems, applications, and networks.
- Knowledge of IT service management principles for incident, problem, and change management.
- Ability to work independently in routine and moderately complex situations, with occasional guidance for unfamiliar or highly complex scenarios.
- Ability to collaborate with development teams and stakeholders and contribute to documentation, quality assurance, and knowledge sharing.
Benefits
- Full-time employees generally receive medical, prescription drug, dental, vision, disability, and life insurance.
- Benefits generally include flexible spending and health savings accounts, paid leaves, 16 weeks of new parent leave, bereavement leave, paid sick and safe time, vacation, personal days, and 10 U.S. observed holidays.
- Benefits may include a 401(k) with company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, and tuition reimbursement.
- The listed U.S. pay location is O'Fallon, Missouri, and Mastercard intends to fill the position by 01/12/2027 or as soon as possible if that date has passed.
About Mastercard
Mastercard builds and operates a global payments network used by banks, merchants, fintechs, and governments, offering card processing, real-time payments, tokenization, and fraud/risk services. It generates revenue from transaction processing and assessment/service fees across more than 200 countries and territories. Founded in 1966 and headquartered in Purchase, New York, Mastercard is a public company listed on the NYSE (ticker: MA).