Site Reliability Engineer II
JPMorgan Chase1 day ago
Tampa, FL, USAMid Level
H1B sponsor
Responsibilities
- Deliver end-to-end application and infrastructure services that support reliable business operations.
- Define and maintain SLOs, SLIs, and error budgets while proactively resolving reliability issues.
- Manage incident, problem, root-cause analysis, change, and event-management processes.
- Monitor production environments, analyze anomalies, and build alerting mechanisms to minimize downtime.
- Design and maintain Dynatrace instrumentation for performance, infrastructure health, and user-experience monitoring.
- Use enterprise-authorized AI capabilities for incident triage, troubleshooting, post-incident analysis, runbook drafting, and identification of recurring toil and reliability risks.
- Communicate trends, issues, and proposed solutions to business and technology stakeholders.
Requirements
- Formal training or certification in software engineering concepts and 2+ years of applied experience.
- Working knowledge of enterprise-authorized AI capabilities for SRE workflows, with strong validation practices and awareness of data sensitivity.
- Ability to assess AI-assisted operational recommendations for correctness and risk while maintaining resiliency, security, and auditability.
- Experience with large-scale applications and infrastructure across on-premise and public cloud environments.
- Strong knowledge of DNS, TCP/IP, VPN, and load balancing.
- Hands-on production observability experience with monitoring, distributed tracing, log analysis, and instrumentation.
- Strong Java and Spring Boot microservices experience, including event-driven patterns with Apache Kafka.
- Experience with Oracle databases, GemFire/Geode distributed caching, Liquibase migrations, SQL, and database management.
- Experience with Jenkins-based CI/CD, Docker, Kubernetes, and automation for build, test, deployment, and release activities.
- Scripting experience with Python, Bash/PowerShell, and Node.js.
- Preferred experience with general-purpose programming languages or automation scripting, banking and payment domains, and SWIFT.
- Ability to collaborate across geographies, manage multiple complex requirements, and adapt effectively.
Benefits
- Competitive total rewards package with base salary determined by role, experience, skills, and location, plus possible commission or discretionary incentive compensation.
- Comprehensive health care coverage and on-site health and wellness centers.
- Retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.
- Additional compensation and benefits details are provided during the hiring process.
Tech Stack
Categories
Site Reliability
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.