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Samsara

Applied AI Specialist, Commercial Customer Success

Samsara
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about 2 months ago
Remote, United StatesMid Level / Senior
H1B Sponsor

Base Salary

$106k - $142k/yr

Responsibilities

  • Design agent architectures and write clean Python code.
  • Define success criteria and build automated test suites.
  • Own the deployment and versioning of AI agents.
  • Monitor agent performance and detect issues proactively.
  • Continuously update agents based on product evolution and customer feedback.
  • Champion Samsara’s cultural principles within the team.

Requirements

  • Hands-on experience with production LLM-based agents or automations.
  • Proficiency in Python and experience connecting AI to external systems.
  • Ability to define success metrics and evaluation frameworks.
  • Curiosity about Customer Success workflows and customer problems.
  • Intellectual honesty regarding AI capabilities and limitations.
  • 3+ years of software engineering experience, with at least 1 year in AI.

Benefits

  • Flexible, employee-led remote working model.
  • Professional development stipend.
  • Comprehensive health and parental leave plans.
  • Above-market total compensation including base salary and performance-based bonuses.

Tech Stack

Categories

AI & MLBackendData Science
Samsara

About Samsara

1,001-5,000 employees

Samsara (NYSE: IOT) builds with the operators who keep the world moving. Working alongside the drivers, mechanics, dispatchers, and crews behind the world's most complex operations, Samsara turns what they know into technology that makes their work safer and more efficient. Tens of thousands of organizations rely on Samsara across transportation, construction, logistics, manufacturing, field services, government, and more. Built with operators, for operators.