Zendesk

Software Engineer II

Zendesk
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18 hours ago
Pune, IndiaMid Level

Responsibilities

  • Build scalable frontend features for a large monolithic application using React, Redux, TypeScript, and GraphQL.
  • Collaborate with product managers, designers, and backend engineers to deliver user-focused experiences.
  • Write maintainable, well-tested code and participate in code reviews, pair programming, and design discussions.
  • Identify and resolve frontend performance bottlenecks while maintaining responsive and accessible interfaces.
  • Promote frontend best practices involving state management, component architecture, and testing strategies.

Requirements

  • 1–2 years of professional experience focused on frontend development, ideally in SaaS or complex web applications.
  • Strong expertise in JavaScript and TypeScript, with deep knowledge of React and its ecosystem, including Redux, React Router, and hooks.
  • Experience integrating GraphQL APIs into frontend applications.
  • Familiarity with Webpack, Babel, ESLint, and modern frontend build tooling.
  • Understanding of responsive design, cross-browser compatibility, accessibility standards, and automated unit, integration, and end-to-end testing.
  • Strong communication skills and the ability to explain technical concepts to technical and non-technical stakeholders.
  • Experience with Ember.js, AWS, GCP, containerization, or open-source frontend projects is preferred but not required.

Benefits

  • Hybrid work with part-time remote flexibility and required attendance at a local office, with the specific in-office schedule determined by the hiring manager.
  • Candidates must be physically located and plan to work from Karnataka or Maharashtra.

Tech Stack

Categories

Zendesk

About Zendesk

5,001-10,000 employees

Zendesk builds a cloud-based customer service and contact center platform that unifies ticketing, messaging, voice, knowledge base, and AI-driven automation for businesses. It sells SaaS subscriptions and add-ons to companies across industries; founded in 2007 and headquartered in San Francisco, Zendesk is privately held under Hellman & Friedman after being taken private, and supports omnichannel CX and employee service workflows.

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