Senior Site Reliability Engineer

22 days ago

Atlanta, GA, USASenior

Responsibilities

Define and manage SLIs, SLOs, and error budgets for critical services.
Drive production readiness reviews and incorporate reliability requirements into architecture and design.
Perform capacity planning, failure mode analysis, dependency risk assessments, and systemic reliability remediation.
Design monitoring, alerting, logging, tracing, dashboards, and telemetry to improve service observability.
Lead technical responses to high-severity incidents and conduct blameless postmortems focused on systemic fixes.
Improve incident detection, response, recovery, on-call processes, and alert signal-to-noise ratio.
Automate repetitive operational work and build self-healing systems, tooling, and scripts.
Improve deployment safety and support infrastructure as code.
Conduct load testing, performance benchmarking, bottleneck analysis, and scalability improvements.
Partner with engineering teams on resiliency patterns and mentor engineers on SRE best practices.

At least 5 years of experience in Site Reliability Engineering, Software Engineering, or Platform Engineering.
At least 2 years of experience with Kubernetes and containerized workloads.
A four-year degree in Computer Science or a related field.
Strong programming or scripting skills in Python, Go, Java, or Node.js.
Experience defining and operating against SLOs and error budgets.
Experience leading incident response and root cause analysis for production systems.
Strong understanding of distributed systems and microservices architecture.
Deep expertise in at least one major cloud platform: Azure, AWS, or GCP.
Expertise with observability platforms and monitoring strategy.
Preferred: experience with chaos engineering, resiliency testing, high-volume transactional systems, AI-assisted observability or operational automation, and internal SRE tooling or platforms.

10,000+ employees