2 hours ago
Responsibilities
- Develop the next generation of Five9’s cloud SaaS platform for its AI-enabled contact center application.
- Build highly available, highly scalable, and reliable microservices.
- Apply cloud computing, software technologies, and open-source tools to solve platform challenges.
- Gain deep application-level knowledge and contribute to the design of existing and new systems.
- Troubleshoot across the software stack and provide production support as needed.
- Develop, test, deploy, and manage production applications on Google Cloud Platform as part of a continuous delivery team.
Requirements
- 5+ years of software development experience on a Java development team using Spring Framework.
- Experience designing and building highly available and scalable applications.
- Understanding of private and public cloud design considerations, virtualization, global infrastructure, distributed systems, load balancing, networking, event processing, large-scale data storage, and security.
- Bachelor’s degree in an engineering field.
- Preferred: 3+ years of cloud platform experience and experience with Spring Cloud.
- Preferred: hands-on experience with Google Cloud Platform products including Google BigQuery, Cloud Storage, Cloud Functions, Pub/Sub, App Engine, and Cloud SQL.
- Preferred: hands-on experience with Docker and Kubernetes.
- Preferred: advanced degree in an engineering or business discipline.
Benefits
- Five9 promotes a team-first, inclusive culture and is committed to equal opportunity and workplace diversity.
Tech Stack
About Five9
Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX. The New CX redefines how brands connect with customers through seamless and efficient AI-driven journeys that anticipate and meet each customer’s unique needs. Our unified cloud-native offering enables AI and human agents to create hyper-personalized customer experiences, so every customer interaction is more connected, effortless, and personal. Trusted by 3,000+ customers and 1,400+ partners globally, Five9 brings together the power of our AI, our platform, and our people to drive AI-elevated CX.