ServiceNow

Principal Software Engineer - Multi-Cloud - Control Plane - Kubernetes

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21 days ago
Santa Clara, CA, USAStaff+
H1B Sponsor

Base Salary

$255k - $445k/yr

Responsibilities

  • Set technical direction and architecture standards for a cloud-native platform spanning Kubernetes, distributed systems, and hyperscaler infrastructure.
  • Own multi-cloud topology, control-plane design, workload isolation, identity and trust fabrics, and fleet-scale reliability challenges.
  • Drive consistent architectural decisions and best-practice adoption across multiple engineering organizations.
  • Assess technical risks and make decisions about managed versus self-managed infrastructure, substrate portability, and multi-hyperscaler strategy.
  • Design and build critical platform components including control planes, operators, and infrastructure abstractions.
  • Mentor staff and principal engineers and shape the organization’s technical leadership.

Requirements

  • 12+ years of experience designing, building, and operating large-scale distributed systems in production.
  • Deep experience running Kubernetes at multi-cluster, multi-region, and multi-tenant scale.
  • Hands-on experience with one or more major hyperscalers and their managed Kubernetes offerings, including networking, IAM, and capacity tradeoffs.
  • Proven technical leadership across multiple engineering teams and the ability to influence architecture without positional authority.
  • Deep expertise in operator/controller patterns, infrastructure-as-code, control planes, GitOps delivery, container networking, and service mesh.
  • Strong programming skills in Go and fluency across the cloud-native ecosystem.
  • Experience integrating AI into engineering or platform work is required.
  • Preferred experience includes identity and trust fabrics, workload isolation, runtime security, regulated or federal platforms, observability at scale, and platform-as-a-product practices.

Benefits

  • Flexible hybrid work arrangement requiring 2 days per week in a ServiceNow office, with listed offices in Santa Clara, San Diego, and Kirkland.
  • Health plans including flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
  • Regular employee position with compensation and benefits based on geographic work location.
ServiceNow

About ServiceNow

10,000+ employees

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.

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