15 hours ago
Base Salary
$143k - $304k/yr
Responsibilities
- Set technical direction and architecture for the Brand Agents platform across data ingestion, grounding, agent orchestration, and multi-surface delivery.
- Design and build agentic systems using large language models, retrieval, tool/function calling, and agent frameworks to understand intent and take reliable actions.
- Build scalable pipelines that ingest, normalize, and refresh product catalogs, inventory, pricing, policies, and other business data.
- Expose brand capabilities through secure MCP and A2A endpoints for AI assistants and agent-to-agent interactions.
- Develop evaluation, experimentation, quality, safety, and business-outcome measurement frameworks with applied science partners.
- Integrate Brand Agents with Microsoft Advertising, Bing, and Microsoft Copilot experiences.
- Drive reliability, latency, cost efficiency, security, privacy, Responsible AI, and live-site operations for real-time AI services.
- Lead cross-team technical initiatives and mentor engineers.
Requirements
- Bachelor's degree in computer science or a related technical field and 6+ years of technical engineering experience with coding in C, C++, C#, Java, JavaScript, or Python, or equivalent experience.
- Preferred: master's degree and 8+ years of experience, or bachelor's degree and 12+ years of experience, or equivalent experience.
- Experience shipping production applications powered by large language models, including RAG, prompt and tool orchestration, and agent frameworks.
- Experience designing and operating large-scale, low-latency distributed systems and cloud services in production.
- Experience building data ingestion and processing pipelines for structured content such as product catalogs or business data.
- Experience with AI evaluation and experimentation, including offline metrics, online A/B testing, and quality and safety measurement.
- Familiarity with agent interoperability protocols and APIs such as MCP and A2A and with conversational or commerce experiences.
- Experience in online advertising, e-commerce, or search platforms.
- At least 4 years of experience as a technical lead influencing direction across teams and mentoring engineers.
Benefits
- Employees within a 50-mile commute of a designated U.S. Microsoft Hub are expected to work from the office at least four days per week, subject to local law and jurisdiction.
- Certain roles may be eligible for benefits and other compensation.
- Microsoft provides equal employment opportunity and reasonable accommodations.
Tech Stack
Categories
About Microsoft
Microsoft develops operating systems, productivity software, cloud services, developer tools, and consumer devices for individuals, enterprises, and governments. Its main products include Windows, Microsoft 365, Azure, Visual Studio/GitHub, Xbox, and LinkedIn; revenue comes from software subscriptions and licenses, cloud consumption, hardware sales, and advertising. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is a public company traded on Nasdaq.