Zendesk

Software Engineer I

Zendesk
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3 days ago
Pune, IndiaEntry Level

Responsibilities

  • Build scalable and performant frontend features using React, Redux, TypeScript, and GraphQL.
  • Collaborate with product managers, designers, and backend engineers to deliver customer-focused user experiences.
  • Write clean, maintainable, and well-tested code for new and existing frontend features.
  • Participate in code reviews, pair programming, and design discussions.
  • Identify and resolve frontend performance bottlenecks while maintaining fast, responsive, and accessible interfaces.

Requirements

  • Strong expertise in JavaScript and TypeScript and deep knowledge of React and its ecosystem, including Redux, React Router, and hooks.
  • Experience working with GraphQL APIs in frontend applications.
  • Familiarity with Webpack, Babel, ESLint, and modern frontend build tooling.
  • Understanding of responsive design, cross-browser compatibility, and accessibility standards.
  • Experience producing automated unit, integration, and end-to-end tests.
  • Clear communication skills for explaining technical concepts to technical and non-technical stakeholders.
  • Open source frontend contributions or active frontend community participation are a bonus.

Benefits

  • Hybrid work with part of the week in a local office and flexibility to work remotely for part of the week.
  • Applicants must be physically located and plan to work from Karnataka or Maharashtra.
  • The specific in-office schedule is determined by the hiring manager.

Tech Stack

GraphQLJavaScriptReactReduxTypeScriptWebpack

Categories

Zendesk

About Zendesk

5,001-10,000 employees

Zendesk builds a cloud-based customer service and contact center platform that unifies ticketing, messaging, voice, knowledge base, and AI-driven automation for businesses. It sells SaaS subscriptions and add-ons to companies across industries; founded in 2007 and headquartered in San Francisco, Zendesk is privately held under Hellman & Friedman after being taken private, and supports omnichannel CX and employee service workflows.

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