Trellix

Site Reliability Engineer

Trellix
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1 day ago
Bengaluru, IndiaMid Level / Senior

Responsibilities

  • Maintain high availability across cloud-native security infrastructure and global points of presence.
  • Own incident, problem, and change management and lead major incident response.
  • Coordinate outage troubleshooting, service restoration, post-incident reviews, and root-cause analyses.
  • Analyze metrics, logs, dashboards, and alerts to reduce noise and identify performance bottlenecks.
  • Build self-healing automation, internal tooling, and AI-assisted workflows for operational tasks, incident triage, and diagnostics.
  • Write, test, and maintain standard operating procedures and operational runbooks.
  • Coordinate production maintenance windows, change rollouts, and vulnerability patching.
  • Participate in a global follow-the-sun on-call rotation supporting a 24x7 production environment.

Requirements

  • Bachelor’s degree and 4-6 years of hands-on experience in SRE, DevOps, or Linux Systems Engineering.
  • Working knowledge of AWS core services and experience running containerized workloads on Kubernetes, including EKS.
  • Strong Linux systems administration skills and experience managing Nginx, Apache, and Tomcat.
  • Hands-on experience with Prometheus, Grafana, OpenSearch/ELK, CloudWatch, and PagerDuty for dashboards, queries, and alerts.
  • Experience with GitHub, Ansible or Salt, and deployment pipelines using Jenkins, Harness, ArgoCD, or GitHub Actions.
  • Understanding of TCP/IP, UDP, DNS, proxies, and load balancing.
  • Ability to write clean scripts and automation in Python or Go, with experience using Terraform or CloudFormation.
  • Strong interest or practical experience with LLM APIs, agentic AI, or tool integrations such as MCP.
  • Methodical troubleshooting skills for complex distributed systems and clear written communication for incident timelines and RCA documentation.
  • Preferred experience includes cloud or hybrid network administration, SQL and NoSQL data stores, workflow orchestration tools, secrets management, and cloud security domains.

Benefits

  • Hybrid work model with flexible work hours.
  • Retirement plans.
  • Medical, dental, and vision coverage.
  • Paid time off.
  • Paid parental leave.
  • Support for community involvement.
  • Family-friendly benefits and social programs.

Tech Stack

AnsibleApache AirflowApache CassandraAWSCouchbaseGitHub ActionsGoGrafanaHarnessJenkinsKubernetesLinuxPostgreSQLPrometheusPythonRedisSQLTerraform

Categories

DevOpsSite Reliability
Trellix

About Trellix

1,001-5,000 employees

Trellix is a global cybersecurity company delivering intelligence-led cyber resilience for security-conscious organizations at any stage of their journey. Transforming over 30 years of threat intelligence into high-fidelity detections and automating AI-driven detection and response across cloud, on-premises, air-gapped, and operational technology environments, Trellix helps customers adapt to the constantly evolving threat landscape. More at https://trellix.com.

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