Ernst and Young

Senior ServiceNow Developer Consultant

Ernst and Young
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1 month ago
Jakarta, IndonesiaSenior

Responsibilities

  • Design, develop, and maintain ServiceNow applications and platform enhancements.
  • Build and optimize workflows, business rules, client scripts, UI policies, and integrations.
  • Develop automation solutions to improve business-process efficiency.
  • Collaborate with stakeholders, functional consultants, and technical teams to translate requirements into scalable solutions.
  • Support ServiceNow upgrades, troubleshooting, and performance optimization.
  • Follow platform governance, security standards, and development best practices.
  • Contribute to technical documentation, solution design, and implementation activities.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
  • At least five years of experience as a ServiceNow Developer.
  • Strong hands-on experience with ServiceNow development and customization.
  • Proficiency in JavaScript, Glide APIs, and ServiceNow scripting.
  • Experience with workflow design, automation, and process optimization.
  • Understanding of the ServiceNow data model, CMDB, and platform architecture.
  • Experience with ServiceNow integrations using REST/SOAP APIs is preferred.
  • Familiarity with Agile delivery methodologies.
  • Strong analytical thinking and problem-solving skills.
  • ServiceNow certifications are a plus.

Benefits

  • Continuous learning through ongoing development and training.
  • Flexibility and tools to create meaningful impact.
  • Coaching and support for leadership development.
  • Diverse and inclusive culture where employees’ voices are valued.

Tech Stack

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Ernst and Young

About Ernst and Young

10,000+ employees

Ernst & Young (EY) provides audit/assurance, tax, consulting, strategy and transactions services to enterprises, financial institutions, and public‑sector clients. Structured as a global network of partner‑owned member firms, it sells professional services on a fee basis, including a dedicated Financial Services Organization for banking, insurance, and capital markets. Headquartered in London, EY was formed in 1989 from the merger of Ernst & Whinney and Arthur Young, and operates in 150+ countries.

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