Responsibilities
- Lead identification, design, piloting, and implementation of low-code/no-code process improvements.
- Develop and deploy Copilot Studio agents, Power Apps front ends, Power Automate workflows, SharePoint-based data flows, and AI Builder document-processing solutions from proof of concept through user acceptance testing and production.
- Translate operational pain points into automation opportunities and manage discovery, prototyping, testing, rollout, and outcome measurement.
- Maintain governance documentation, monitoring, compliance, and human-in-the-loop controls for each solution.
- Run train-the-trainer sessions and mentor colleagues to build low-code/no-code solutions independently.
- Drive adoption and value realization by refining solutions based on usage data and user feedback.
- Monitor emerging AI, agentic, and low-code capabilities to inform strategy and the automation roadmap.
Requirements
- Bachelor’s degree in Business, Operations, Computer Science, or a related field.
- Proficiency with Microsoft Power Platform, including Power Automate, Power Apps, and Power BI, as well as Copilot Studio.
- Familiarity with AI/ML concepts, generative AI concepts, and their application to business process transformation.
- Excellent analytical, communication, and stakeholder engagement skills.
- Preferred: 5+ years of experience in process optimization and automation, ideally in financial services with exposure to low-code and AI solution delivery.
- Preferred: hands-on experience deploying virtual agents in regulated operational environments.
- Preferred: experience integrating solutions through connectors and APIs, including SharePoint, Dataverse, and premium connectors.
- Ability to work across global teams and influence without authority.
Benefits
- Market-competitive compensation package with performance-based incentives for eligible employees; specific compensation details are provided upon application.
- Inclusive benefits focused on financial wellbeing and health and wellness.
- Training, education support, continuous development, and career progression opportunities.
- Employee recognition programs.
- Hybrid logistics require working from a U.S. Bank location three or more days per week.
Categories
About U.S. Bank
At U.S. Bank, we help millions of clients achieve their goals with a balance of best-in-class technology and human expertise tailored to individual needs. As the fifth-largest commercial bank in the United States, we’ve built a reputation for strength and stability across a diversified mix of businesses, including commercial and institutional banking, business banking, payments, wealth management and consumer banking. We’ve been named one of the World’s Most Ethical Companies® by the Ethisphere Institute and the most admired superregional bank by Fortune. In addition to thousands of branches serving consumers, U.S. Bank offers a complete suite of products, services and strategic partnerships for business. Within our Wealth, Corporate, Commercial and Institutional Banking division, we serve more than half a million clients across the country and around the world, ranging from wealthy individuals and families to the largest corporations, including 90% of Fortune 1000 companies. We’re also consistently recognized as a great place to work. We’re shaping our company culture with intention, focused on creating a workplace where it’s safe to speak up, share ideas and try new things. We’re proud to be recognized as a “Best for Vets” employer by the Military Times and included on Fair360’s (formerly DiversityInc.) list of Top 50 Companies for Diversity. U.S. Bank, NA. Member FDIC. Equal Housing Lender.