Sr. Staff Technical Solutions

Databricks

about 1 month ago

Bengaluru, India

Senior / Staff+

H1B Sponsor

Responsibilities

Troubleshoot and resolve complex customer issues related to the Databricks Platform.
Provide suggestions and best practice guidance for improving performance in customer-specific environments.
Help the support team with detailed troubleshooting guides and runbooks.
Contribute to automation and tooling programs for efficient troubleshooting.
Partner with the engineering team to spread awareness of upcoming features and releases.
Identify and contribute supportability features back into the product.
Demonstrate ownership and coordinate with engineering and escalation teams to resolve customer issues.
Participate in weekend and weekday on-call rotation.

8+ years of industry experience.
Experience with supporting Java, Scala, or Python based applications.
Expert in scripting using Python or Shell.
Comfortable with black box troubleshooting.
Experience troubleshooting issues in a Distributed Big Data Computing environment.
Experience with SQL-based database systems.
Experience in Linux and network troubleshooting.
Experience with AWS, Azure, or GCP related services.
Bachelor's degree in Computer Science or a related field.

Apache SparkAWSAzureDatabricksGoogle Cloud PlatformJavaLinuxMLflowPythonScalaSQL