Senior Software Engineer, Platform Engineering
PointClickCare4 months ago
Responsibilities
- Design, build, and maintain platform services, APIs, SDKs, and internal tools used across engineering teams.
- Own platform services end to end, from design and implementation through production operation and continuous improvement.
- Design and improve CI/CD workflows and developer automation for usability, efficiency, security, compliance, and developer experience.
- Apply distributed-systems and backend-engineering principles to build scalable and resilient services and APIs.
- Build Kubernetes abstractions, APIs, custom controllers, and operators.
- Own observability, debugging, incident response, and post-mortems for production services and tools.
- Drive adoption of platform patterns and create ADRs, runbooks, and developer-facing documentation.
Requirements
- Expert-level proficiency with TypeScript and Node.js for production APIs, services, developer tools, and developer-facing UIs using React or similar.
- Strong software-engineering fundamentals in distributed systems, API design, production backend services, scalability, reliability, and developer experience.
- Working proficiency with metrics, logging, distributed tracing, SLI/SLO frameworks, incident response, and production service ownership.
- Strong proficiency with Kubernetes, including software abstractions, APIs, custom controllers, and operators.
- Strong proficiency designing and building CI/CD pipelines.
- Working proficiency with Terraform, Pulumi, GitOps practices, and cloud-native environments.
- Strong communication, influence, documentation, adoption, and technical-translation skills.
- Preferred experience building internal developer platforms, developer portals, self-service tooling, or platform-as-a-product initiatives.
- Preferred experience with LLM APIs, intelligent automation, AI-assisted developer tooling, and agentic patterns.
- Preferred proficiency with cloud security practices, IAM, secrets handling, encryption, HIPAA, SOC 2, HITRUST, or FinOps.
Benefits
- Benefits start from Day 1 and include retirement plan matching, flexible paid time off, wellness support, parental and caregiver leaves, fertility and adoption support, continuous development support, an employee assistance program, allyship and inclusion communities, and employee recognition.
- Hybrid work arrangement with expected residence within commuting distance of the specified office and regular team office events; remote-related events may require travel to the Mississauga and/or Salt Lake City offices.
About PointClickCare
PointClickCare is a leading health tech company with one simple mission: to help providers deliver exceptional care. With the largest long‐term and post‐acute care dataset, we power AI-driven healthcare that fuels intelligent transitions, insightful interventions, and financial sustainability. Enhanced by our marketplace of 400+ integrated partners and trusted by over 30,000 provider organizations and every major U.S. health plan, we’re redefining healthcare, so it doesn’t just survive — it thrives.