Engineering Manager
QuinStreet3 months ago
Base Salary
$130k - $155k/yr
Responsibilities
- Partner with Sales and Business Development as the technical lead throughout sales cycles and customer delivery.
- Explain API functionality, sandbox environments, data formats, authentication, error handling, and platform constraints to customers.
- Lead technical reviews and solution discussions aligned with customer and product requirements.
- Serve as the internal and external subject-matter expert on the SaaS platform, APIs, integrations, and supported workflows.
- Escalate and triage integration issues, improve technical ticket and integration SLAs, and drive root-cause resolution with Engineering.
- Create and maintain integration guides, FAQs, implementation resources, architecture diagrams, and knowledge-base content.
- Align Engineering, Sales, Account Management, Operations, and Business Development on technical messaging, product gaps, delivery timelines, and roadmap risks.
Requirements
- 5+ years of experience as an Engineering Manager, Solutions Engineer, or Technical Lead in a SaaS environment.
- Strong experience with APIs, integrations, and technical system design.
- Ability to explain complex technical concepts to technical and non-technical audiences.
- Experience supporting customer integrations, implementations, or onboarding.
- Excellent written and verbal communication skills, including technical documentation.
- Highly organized, proactive, and able to work independently in ambiguous environments.
- Preferred: experience with API-first, fintech, insurtech, highly regulated SaaS platforms, carrier integrations, complex third-party ecosystems, presales architecture diagrams, technical enablement materials, ticketing systems, or SLA-driven support models.
Benefits
- Eligible for performance bonus or commission and equity in the form of restricted stock units.
- Eligible for standard employee benefits including health care, retirement benefits, paid sick leave, parental leave, paid time off, and vacation benefits.
- Remote position.
Categories
Solutions Engineering
About QuinStreet
QuinStreet builds and runs performance-marketing marketplaces that connect researching consumers with brands, primarily in financial services, education, and home services. Advertisers use its segmentation and matching technology to buy media on a pay-for-performance basis (leads, clicks, or acquisitions) across QuinStreet-owned and private-label sites. Founded in 1999 and headquartered in Foster City, California, QuinStreet is a public company traded on NASDAQ.