AI Operations Associate

about 5 hours ago

New York, NY, USAEntry Level / Mid Level

Base Salary

$100k - $150k/yr

Responsibilities

Own the company's automation roadmap and deliver measurable operational leverage.
Scale the AI Operations function, including hiring and developing operators and engineers.
Shadow clinical and back-office teams to identify high-ROI automation opportunities.
Refine processes for capturing workflows and monitoring automations in production.
Lead data integrations across major EHRs and manage contracts and reliability.
Evolve the automation stack to match workflows using various integration methods.
Maintain internal AI tooling and train teammates on AI usage.
Manage vendor relationships to ensure quality and reliability of automation solutions.
Align with Engineering on integration patterns and data contracts.
Coach and develop the AI Ops team through structured training and support.
Enforce documentation and change-management practices for reliable systems.
Serve as a conduit between operators, clinicians, and internal teams for product strategy.

1–3 years of experience in management consulting, software engineering, or product management.
Strong problem-solving skills with a bias toward action.
Fluency with modern AI tooling and understanding of its applications.
Hands-on technical skills with APIs and light scripting languages.
Exposure to healthcare or regulated industries is a plus.
Strong written and verbal communication skills.
Ability to work cross-functionally with an ownership mindset.
Bachelor's degree or equivalent practical experience.