Technical Consultant - Quality Systems
Veeva Systemsover 4 years ago
Warsaw, PolandMid Level
Responsibilities
- Implement new features within the Veeva Quality suite for pharmaceutical and biotech customers.
- Configure Vault applications to meet customer needs, including workflows, document types, security, fields, page layouts, and notifications.
- Work with customer business and IT staff to understand requirements and create corresponding solution designs.
- Manage communication among customer stakeholders, implementation and maintenance teams, and internal Veeva product teams.
- Guide customers in adopting Vault and industry best practices through post-implementation programs.
- Drive change management for customers transitioning from on-premise to SaaS solutions.
- Assist with Quality processes including documents, Quality Events, CAPAs, Deviations, Change Control, Audits, and Training.
Requirements
- Experience configuring, supporting, or implementing software solutions, ideally content management software, or experience in the life sciences industry with exposure to Quality Management and an affinity for technology.
- Experience in consulting or customer-facing work, including managing customer expectations.
- Excellent written and verbal communication skills in English.
- Ability to work independently with clients, understand and translate business requirements, and create solution designs.
- At least a bachelor's degree in Management Information Systems, Computer Science, Life Sciences, or another field.
- Legal authorization to work in Europe; employment visa sponsorship is not anticipated.
- Proficiency in additional European languages is preferred.
Benefits
- Remote, full-time Work Anywhere arrangement.
- Health and wellness programs.
- Private medical insurance.
- 1% charitable giving program.
- Veeva Break at the end of the year.
Tech Stack
Vault
Categories
Solutions Engineering
About Veeva Systems
Veeva Systems builds cloud software and data products for life sciences, including Veeva CRM and the Veeva Vault suite for clinical, regulatory, and quality operations. It sells subscriptions and services to biopharma and related companies to manage R&D, compliance, and commercial workflows. Founded in 2007 and headquartered in Pleasanton, California, Veeva is publicly traded on the NYSE and has operated as a Public Benefit Corporation since 2021.