Headway

Staff Infrastructure Engineer

Headway
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2 months ago
Remote, United States +3 moreStaff+
H1B sponsor

Base Salary

$265k - $331k/yr

Responsibilities

  • Own deployment architecture, service isolation, and blast-radius containment.
  • Own the ECS and EKS container footprint and design inter-service networking improvements.
  • Build data-driven capacity planning and trustworthy autoscaling for spiky workloads.
  • Develop a Terraform self-service infrastructure platform with appropriate guardrails.
  • Establish per-team cost attribution and controls across AWS, Datadog, and LLM spending.
  • Own Python runtime performance, dependency health, framework upgrades, garbage collection, and event-loop behavior.
  • Provide technical direction through architecture reviews, runbooks, and paved-road tooling across engineering teams.

Requirements

  • At least 8 years of experience in platform, infrastructure, or SRE roles at companies handling significant production traffic.
  • Deep AWS expertise and production ownership of compute and networking at scale, including ECS, EKS, RDS, networking, and IAM.
  • Strong infrastructure-as-code experience, particularly with Terraform, including self-service platforms for engineering teams.
  • Hands-on experience with autoscaling, capacity engineering, and container orchestration using ECS and/or EKS.
  • Demonstrated success making deployments safe and self-service for other engineering teams.
  • Staff-level influence and the ability to drive cross-team technical decisions without management authority.
  • Preferred qualifications include FinOps and cloud cost optimization, Kubernetes and EKS depth, Datadog observability at scale, healthcare or regulated-environment experience, and event-driven systems experience.

Benefits

  • Headway is a Series D company with a mission focused on improving access to mental healthcare.
  • The role offers broad technical ownership across the infrastructure supporting more than 75,000 providers and over 1 million patients.
  • Headway is committed to inclusion and provides reasonable accommodations for qualified individuals with disabilities.

Tech Stack

Categories

Headway

About Headway

1,001-5,000 employees

Headway builds a software-enabled network that makes it easy for therapists to accept insurance and for patients to find in-network mental health care. Its platform handles credentialing, scheduling, claims, and payment reconciliation, matching patients to licensed providers and partnering with health plans to expand access. Founded in 2019 and headquartered in New York, the privately held company operates across the United States.

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