2 months ago
Bengaluru, IndiaStaff+
Responsibilities
- Partner with account executives to understand customer requirements and translate them into aligned technical solutions.
- Advise enterprise customers throughout Claude adoption, from discovery and evaluation through deployment.
- Support customers building with the Claude API and Claude for Work.
- Create and deliver technical content for engineering, development, business, and executive audiences.
- Guide scalable cloud architecture decisions and Claude integration with enterprise technology stacks.
- Help customers develop evaluation frameworks for their use cases.
- Identify integration patterns and provide insights to Product and Engineering teams.
- Travel occasionally within India and APAC for customer workshops, technical deep dives, and relationship building.
- Collaborate across time zones while serving as the technical expert for the India market.
Requirements
- 10+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager.
- Experience working with enterprise customers in India or APAC and navigating complex multi-stakeholder buying cycles.
- Ability to build relationships and explain technical concepts to C-suite, engineering, IT, and other stakeholders.
- Experience designing scalable cloud architectures and integrating enterprise systems.
- Comfort with Python.
- Familiarity with common LLM frameworks and tools or a background in machine learning or data science.
- Ability to collaborate across organizations, manage trade-offs, and balance competing priorities.
- Bachelor’s degree or an equivalent combination of education, training, and/or experience in a relevant field.
- Ability to work effectively across cultures and time zones.
Benefits
- Competitive compensation and benefits.
- Optional equity donation matching.
- Generous vacation and parental leave.
- Flexible working hours.
- Lovely office space for collaboration.
- Hybrid policy requiring staff to work from an office at least 25% of the time.
- Visa sponsorship may be available, with immigration lawyer support.
- Occasional travel within India and the APAC region is expected.
Tech Stack
Categories
Solutions Engineering
About Anthropic
Anthropic builds large language models and the Claude AI assistant for developers and enterprises, offered via API access and enterprise plans. Founded in 2021 and headquartered in San Francisco, it distributes Claude through its own platform and via partners such as Amazon Bedrock and Google Cloud’s Vertex AI. Its work emphasizes model reliability, interpretability, and practical tooling for tasks like coding assistance, analysis, and customer support automation.