Singtel

Data & AI Operations Engineer #AIDA

Singtel
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26 days ago
Singapore, SingaporeEntry Level / Mid Level

Responsibilities

  • Apply AI, ML, and LLM-based tools to operational and reliability challenges.
  • Prototype and validate AI-driven operational improvements using measurable metrics.
  • Operationalize successful AI use cases into reliable, scalable, and maintainable production capabilities.
  • Analyze logs, metrics, traces, and events to identify anomalies and automation opportunities.
  • Support the end-to-end experimentation, deployment, monitoring, and maintenance lifecycle of AIOps, MLOps, and LLMOps solutions.
  • Automate repetitive operational tasks using scripts, workflows, or lightweight services.
  • Collaborate with senior engineers and operations teams to turn validated ideas into stable capabilities.
  • Document solutions, trade-offs, and lessons learned for reuse.
  • Evaluate emerging AI and open-source tools for practical operational use.
  • Embed monitoring, governance, and responsible-AI practices in operational environments.

Requirements

  • Bachelor’s degree in computer science or a related field is required at minimum, with a master’s degree also accepted.
  • 1–2 years of experience with Python, SQL, Apache Spark or similar languages, data wrangling, analysis and visualization, Docker, Kubernetes, Git, pytest, and MLOps or GenAI operations tools.
  • Internships, graduate projects, hackathons, open-source contributions, or relevant work experience in software development, automation, or AI/ML/GenAI projects are accepted.
  • Familiarity with object-oriented or functional design, reproducibility, testing, logs, metrics, monitoring, and observability concepts.
  • Familiarity with ML/GenAI tooling such as LLMs, RAG, LlamaGuard, Presidio, MLflow, and LangFuse.
  • Familiarity with Prometheus, Grafana, and OpenTelemetry monitoring and observability stacks.
  • Hands-on experience with cloud ML services such as Databricks and Azure ML.
  • Ability to communicate clearly, collaborate, work proactively, and focus pragmatically on operational impact.
  • Familiarity with AI and data development processes in a telecommunications environment.

Tech Stack

Apache SparkDatabricksDockerGitGrafanaKubernetesMLflowPrometheuspytestPythonSQL
Singtel

About Singtel

10,000+ employees

Singtel Group is Asia's leading communications technology group, providing a portfolio of services from next-generation communication, digital services and digital infrastructure including regional data centre arm Nxera and regional IT services arm NCS. The Group has presence in Asia, Australia and Africa and reaches over 820 million mobile customers in 20 countries. Singtel is dedicated to continuous innovation, harnessing next-generation technologies to create new and exciting customer experiences as we shape a more sustainable, digital future.

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