11 hours ago
Remote, United StatesEntry Level
Base Salary
$80k - $120k/yr
Responsibilities
- Improve AI-powered chat and voice services used in customer-service and lending workflows.
- Build and maintain agent workflows, API-integrated tools, guardrails, retrieval rules, escalation paths, and production releases.
- Create automated tests, simulations, monitoring, tagging, quality-assurance systems, and metrics for conversational workflows.
- Analyze production failures and build pipelines that provide conversational data for analytics and reporting.
- Build Python services, APIs, data and evaluation pipelines, internal tools, and integrations with Figure’s internal services.
- Support deployment, monitoring, containerization, CI/CD, security, governance, auditability, and reliable handling of customer data and regulated workflows.
Requirements
- Strong programming fundamentals and practical Python experience.
- Working knowledge of SQL and structured data analysis.
- Ability to break ambiguous problems into testable components, read unfamiliar code, and trace system behavior.
- Strong written communication, attention to detail, collaborative skills, and interest in AI behavior, analytics, backend systems, and product workflows.
- Experience building an API, backend service, automation, data pipeline, or internal tool is a strong signal.
- Experience evaluating LLMs or conversational agents, testing nondeterministic systems, or applying experimental design, statistics, causal inference, or econometrics is advantageous.
- Familiarity with retrieval-augmented generation, agent tools, workflow engines, model evaluation, TypeScript, modern frontend frameworks, cloud platforms, Docker, or infrastructure as code is advantageous.
- A degree or research background in economics, computer science, statistics, engineering, or another quantitative discipline is preferred but not required; unconventional backgrounds are welcome.
Benefits
- Base compensation is $80,000-$120,000 annually, with a 25% annual bonus target and RSU equity.
- Medical, dental, and vision coverage are available, with 100% employer-paid premiums on select plans.
- Benefits include HSA, FSA, Dependent Care FSA, 401(k), commuter benefits, life and disability insurance, 11 observed holidays, PTO, up to 12 weeks of paid family leave, and continuing education reimbursement.
- The role is hybrid.
Tech Stack
Categories
About Figure
Figure builds autonomous humanoid robots designed to take on general-purpose work in manufacturing, logistics, and other industrial settings. The company develops the hardware, control software, and AI stack and plans to commercialize through robot deployments and ongoing service/support contracts. Founded in 2022 and headquartered in San Jose, CA, Figure is privately held and has publicly announced a collaboration with OpenAI to advance its robots’ reasoning and manipulation capabilities.